Dynamic and results-oriented professional with extensive experience in logistics and team training, notably at FedEx Ground. Excelled in heavy lifting, vehicle maintenance, and enhancing team productivity through effective mentoring. Demonstrated exceptional organizational skills and in-home customer service, significantly contributing to operational efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Driver/Helper
Wallace Delivery and More Llc
Savannah Ga
09.2023 - Current
Assisted driver with furniture deliveries to residential and commercial locations.
Exhibited good attendance, work habits, and willingness to learn job functions.
Displayed very good communication and customer service skills.
Lifted and carried furniture weighing up to 300 pounds with a partner.
Arranged furniture on truck to achieve best use of storage space and to minimize damage.
Reduced unnecessary delays, collaborating with driver to plan and navigate routes.
Reported package damage or delivery issues to driver for swift resolution.
Used proper safety techniques and gear such as lifting straps to move items off truck.
Drove 26 foot box truck in multiple weather conditions around local area
Trainer/ Package Handler
FedEx Ground
Pooler Ga
02.2022 - 09.2023
Mentored new hires, resulting in stronger staff development and increased productivity.
Introduced standardized training for cohesive learning environments.
Supported productivity increase and business growth through new hire training and mentoring.
Provided coaching and mentoring to employees.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Removed jams and unblocked conveyor system to maintain flow of goods.
Stored and secured packages in designated areas to prevent damage and theft.
Proved successful working within tight deadlines and a fast-paced environment.
Head Dishwasher
Cotton and Rye
Savannah, GA
08.2018 - 10.2022
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or chef knives or special utensils used often by kitchen staff.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Stepped into additional roles during busy times to boost coverage of important stations.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Increased machine efficiency by scraping and pre-washing dishes.
Monitored dishwashing machines for proper functioning.