Sierra West
Colorado Springs,CO
Summary
Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization. Agile Signal Support Systems Specialist proficient at maintaining all levels of network and system health. Holistic monitor of important system health metrics. Provides extraordinary support for assets ranging from signal-level hardware to complex computer systems to LAN and WAN installations. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly agile individual tasked with executing the operation and oversight of signal support systems. Well-grounded Signal Support Systems Specialist with a background developing policies and procedures for supported organizations. Detail-oriented Assistant Teacher lends creative approach to classroom preparation, policy and presentation. Promotes collaborative environment focused on curriculum and strategy development prioritizing productive, customizable learning practices. Passionate teacher excels at sharing unique approach to individualized instruction to keep students on pace. No task too small in supporting teachers, administrators and at-large school community. Assistant Teacher passionate about helping children complete tasks and learn new concepts. Skilled at evaluating student progression and adapting lesson plans to facilitate learning and growth. Caring and compassionate with students from diverse backgrounds and with different learning styles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Teacher
KinderCare Learning Centers
01.2022 - Current
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Researched and presented new learning tools and methods for classroom application.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher and administrators to enforce school policies and procedures.
- Supervised recess, lunch and daily student intake and dismissal.
- Provided one-on-one and group-based learning support focused on student progress.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
Signal Support Systems Specialist
Army Active Duty
08.2017 - 03.2021
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Tested signal-level equipment for operational performance within prescribed tolerances.
- Tracked and detected network service disruptions using computer systems, scopes and meters.
- Integrated new devices into managed networks while maintaining assigned security protocols and protections.
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Food Service Team Member
Chick-fil-A
06.2016 - 06.2017
- Received orders from customers and input into order management system.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Learned other teammates' work tasks to train as backup.
- Greeted over 100 customers at counter to fulfill requests and answer questions.
- Distributed food during busy peak periods to drive customer satisfaction.
Babysitter
Private Individual
06.2015 - 05.2017
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands and share by leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Monitored children's play activities to verify safety.
- Supervised children on playground to help develop physical and social skills.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Helped children complete homework assignments and school projects.
- Promoted language development skills through reading and storytelling.
- Assisted with light housekeeping duties as well as running errands.
- Made healthy snacks and meals for 5 children.
- Identified warning signs of emotional and developmental problems in children.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
Food Service Worker
Freddy's Frozen Custard And Steakburger
05.2015 - 05.2016
- Sanitized dining ware and kitchen equipment according to health code standards.
- Greeted over 100 customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Education
Bachelor of Science - Healthcare Administration
American Military University
Online03.2024
Associate of Science - Early Childhood Care And Education
American Military University
Online 02.2022
High School Diploma -
Castle View High School
Castle Rock, CO05.2017
Skills
- Complex Problem Solving
- System Log Maintenance
- Manual Updating
- Project Scheduling
- Equipment Functional Improvement
- Stress Tolerance
- Repetitive Work
- Judgment and Decision Making
- Critical Thinking
- Visual Inspection
- Records Compilation and Maintenance
- Maintenance and Repair
- Lesson planning
- Child development
- Faculty Collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Earned numerous referrals to other families due to exceptional reliability, affordable rate and positive reports.
- Cared for 3 children ages 1, 5 and 8.
- Cared for 2 children ages 6 and 8.
- Earned "The Good Conduct Medal" for exemplary behavior, efficiency and fidelity in active federal military service.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Received consistent positive remarks for quality of care.
- Positively influenced kids with behavior issues, improving family quality of life.
Certification
- Signal Support Systems Specialist Training - 11/13/2017 - 03/21/2018
- Understanding Psychological Health Conditions Training - 09/01/2020
- SIPRNET Security Annual Refresher Training - 09/01/2020
- Medical Readiness Training Test - 09/01/2020
Timeline
Assistant Teacher
KinderCare Learning Centers
01.2022 - Current
Signal Support Systems Specialist
Army Active Duty
08.2017 - 03.2021
Food Service Team Member
Chick-fil-A
06.2016 - 06.2017
Babysitter
Private Individual
06.2015 - 05.2017
Food Service Worker
Freddy's Frozen Custard And Steakburger
05.2015 - 05.2016
Bachelor of Science - Healthcare Administration
American Military University
Associate of Science - Early Childhood Care And Education
American Military University
High School Diploma -
Castle View High School