Ethan Wood
Saint Cloud,MN
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Environmental Services Housekeeper
Saint Cloud Hospital
01.2022 - 07.2023
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned thousands of rooms to expectations in fast-paced, high expectations environment.
Cashier
Cash Wise East
04.2021 - 01.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Processed hundreds of transaction per day in an efficient and timely manner.
Cashier
Coborn's Grocery Store
10.2016 - 10.2020
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped train over ten new employees in transaction handling and customer service during time there
Education
High School Diploma -
Apollo High School
Saint Cloud, MN09-2019
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Sanitation Procedures
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- During a thanksgiving rush. Was able to calmly and efficiently help customers while directing cashiers when to go on breaks. Was complimented on it by manager the day after
Languages
Japanese
Elementary
English
Native or Bilingual
Timeline
Environmental Services Housekeeper
Saint Cloud Hospital
01.2022 - 07.2023
Cashier
Cash Wise East
04.2021 - 01.2022
Cashier
Coborn's Grocery Store
10.2016 - 10.2020
High School Diploma -
Apollo High School
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