Ethan Wright
San Antonio
Summary
Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in IT and proficient in Computer Troubleshooting and Coding. Committed to making significant impact through dedication and proactive approach.
Overview
1
1
Certification
Work History
Information Technology Student
Trinity University
08.2025 - Current
• Provide technical support to students, faculty, and staff by answering phone calls, assisting with walk-ins, and managing IT support tickets (Dell Kace).
• Troubleshoot, repair, and maintain hardware across campus, including desktops, laptops, and peripherals.
• Conduct field work to resolve on-site technical issues, ensuring minimal disruption to users.
• Collaborate with the IT team to identify recurring technical problems and implement solutions.
• Develop hands-on experience with hardware diagnostics, network support, and end-user assistance.
- Skills: Technical support · Help Desk Support · Computer Hardware · Troubleshooting · Phone Etiquette · Customer Service · Problem Solving · Communication · Team Collaboration · Time Management · Multitasking · Dell KACE · Ticketing Systems · Zoom
Education
High School -
Cypress Creek HS
Cypress, Texas01.2024
Associate of Science - Computer Science
Trinity University
San Antonio, Texas05-2029
Skills
- Good with all technology and can learn quick
- Leadership and accountability
- Communication and teamwork skills
- Problem solving
- Time management skills
- Positive attitude
- Fast learner
- Time management
- Attention to detail
- Team collaboration
Accomplishments
Class Rank (59/761) In High school, Graduated Summa Cum Laude
Received Academic All State
Certification
IT Specialist - Java (Issued by Certiport)
- Earners of this badge demonstrate that they can recognize, write, and debug Java code that will logically solve a problem.
https://www.credly.com/badges/9ac8dbc4-c7e4-4431-96ab-d07cb370f96d
Extracurricular activities
I currently am an active member of the Trinity University Football Team.
I work for the Trinity University Information Technology Services team,
Apart of the Student Technology Advisory Committee at Trinity University
Timeline
Information Technology Student
Trinity University
08.2025 - Current
High School -
Cypress Creek HS
Associate of Science - Computer Science
Trinity University