Ethan Young
Grayslake,IL
Summary
Resourceful and dedicated high school student with excellent analytical skills and a commitment to providing outstanding customer service. Strong organizational abilities with proven success in managing multiple academic projects. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level.
Overview
2
2
years of professional experience
Work History
Associate
Grayslake StrikeZone
2021.09 - Current
- Determine customer needs and preferences for booking sessions
- Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answer phone calls from potential customers to direct them to appropriate products or departments
- Develop strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Assist in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
H.S. Intern - Lake County Utilities
Abbott Laboratories
2023.06 - 2023.08
- Streamlined, organized and cataloged utility operations spare parts for improved efficiency and time management mechanics
- Shadowed multiple utility and project engineers to learn about boiler and chiller functions
- Assisted in redesign of Indirect Cooling Water System and produced project management timeline
- Worked with colleagues to understand Dew Point Hygrometer System
- Created schedule for upgrade and estimated deadlines
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
H.S. Intern - Global Engineering - Cybersecurity
Abbott Laboratories
2022.06 - 2022.08
- Managed Qualys and Nucleus databases and entered and tracked IP addresses from devices across company network
- Executed vulnerability scans for company-wide networks
- Attended Cyber Camp hosted by FBI, where cybersecurity foundations and Python programming language overviews were provided
- Conducted vulnerability research for various projects, leading to well-informed decisions and successful outcomes for Director of Global Security
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
High School Diploma -
Grayslake North High School
Grayslake, IL05.2024
Skills
- Presentations
- Strategic Planning and Analysis
- Team Collaboration
- Interpersonal and Social Skills
- Time Management
- Project Support
- Research
- Analytics
Volunteer Experience
- Feed My Starving Children
- Bernie’s Book Bank
- PADS Lake County
- Gatewood Gives
- Clothing Drive at New Beginnings Ministries
- Penny's Purpose
Timeline
H.S. Intern - Lake County Utilities
Abbott Laboratories
2023.06 - 2023.08
H.S. Intern - Global Engineering - Cybersecurity
Abbott Laboratories
2022.06 - 2022.08
Associate
Grayslake StrikeZone
2021.09 - Current
High School Diploma -
Grayslake North High School
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