Ethan Zonnebelt
Cape Coral
Summary
Dynamic Front of House Employee at Chick-fil-A, recognized for delivering exceptional customer service and maintaining high standards under pressure. Proven ability to train new staff and enhance team collaboration, while effectively managing multitasking and organization. Committed to creating positive dining experiences and ensuring operational excellence.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
07.2024 - Current
- Delivered exceptional customer service to ensure a positive dining experience
- Managed front counter operations, efficiently processing orders and payments
- Assisted with training new employees on company standards and procedures
- Maintained cleanliness and organization of dining area to enhance customer satisfaction
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day
- Collaborated with team members to streamline service flow during peak hours
Education
Associate of Arts -
Florida SouthWestern State College
Fort Myers, FLHigh School Diploma -
Ida S. Baker High School
Cape Coral, FL05-2026
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Multitasking and organization
Timeline
Front of House Employee
Chick-fil-A
07.2024 - Current
Associate of Arts -
Florida SouthWestern State College
High School Diploma -
Ida S. Baker High School