Ethan Zylla
Lisbon,ME
Summary
Dynamic Retail Sales Associate with a proven track record at L.L. Bean, excelling in customer service and upselling strategies. Demonstrated expertise in firearms knowledge and with archery equipment helping customers get setup for the hunting season, enhancing shopping experiences and ensuring safety compliance. Skilled in teamwork and problem-solving, significantly contributing to store revenue and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
L.L. Bean
05.2022 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and apply for credit cards.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Conducted thorough background checks for firearm sales, ensuring compliance with federal regulations and promoting safety within the community.
- Helped customers choose the right equipment for their archery desires and made adjustments to bows when needed.
Education
High School Diploma -
Lisbon High School
Lisbon Falls, ME06.2024
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Fast Learning
- Reliability and punctuality
- Flexible Schedule
- Product Knowledge
- Upselling strategies
- Weapon Maintenance
- Firearms knowledge
- Bow Tuning Expertise
- Archery Equipment Repair
Timeline
Retail Sales Associate
L.L. Bean
05.2022 - Current
High School Diploma -
Lisbon High School
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