Ethan L. Wintgens
New York,NY
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving espresso drinks, cocktails, and teas in a quick and effective manner.
Overview
4
4
years of professional experience
Work History
Barista / Barback
Daily Provisions - Union Square Hospitality Group
2021.03 - Current
- Trained by Joe Coffee leaders.
- Excellent at latte art, providing hearts, tulips, rosettas, and swans.
- Worked with GM to create build sheets for extensive summer drink menu.
- Coordinated with front of house staff to maintain smooth operation of bar and service as a whole.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced cold brew and kombucha kegs regularly.
- Memorized recipes for lemonade sherbet, chai concentrate, and ganache and replenished stock regularly.
Cashier Supervisor
Banana Republic Factory Store, GAP
2019.07 - 2021.03
- Quickly and accurately counted drawers at start and end of each shift. Usually would have all drawers counted and balanced before twenty minutes after closing.
- Worked with shift managers to make sure we were making the correct decisions when it came to hiring for cashwrap.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Education
Bachelor of Arts - Theatre
Otterbein University
Westerville, OH12.2018
Skills
- Guest Satisfaction
- Food Running
- Bar Supply Replenishment
- Dining Room Monitoring
- Guest Inquiries
- Cash Register Operations
- Cocktail Knowledge
- Latte Art Proficiency
- Safety and Sanitation Standards
- Ice and Keg Replenishment
- Basic Spanish
- LGBTQIA+ Friendly
References
Lucy Rosa
917.318.4953
lucerosa27@gmail.com (PREFERRED)
Daily Provisions UWS
Manager
AJ Hinson
636.221.9860
Daily Provisions UWS
Shift Leader
Timeline
Barista / Barback
Daily Provisions - Union Square Hospitality Group
2021.03 - Current
Cashier Supervisor
Banana Republic Factory Store, GAP
2019.07 - 2021.03
Bachelor of Arts - Theatre
Otterbein University
Similar Profiles
Claudia PersiaClaudia Persia
Prep Cook at Union Square Hospitality GroupPrep Cook at Union Square Hospitality Group
Clarence ConnorClarence Connor
Cook Shift Leader at Daily ProvisionsCook Shift Leader at Daily Provisions
Dayun YangDayun Yang
Front of House Staff Member at Bar Nacional (Collins Square Hospitality Group)Front of House Staff Member at Bar Nacional (Collins Square Hospitality Group)