Ethan Oliver Thesing
Pierz
Summary
Dynamic professional with a proven track record at Safari Wild by only calling out 1 time, enhancing guest experiences and ensuring safety compliance. Skilled in operating complex amusement rides and adept in technology, including system upgrades and device configuration. Excelled in customer service and safety procedures, demonstrating mechanical aptitude and adaptability. Achieved efficient training of new staff, contributing to team flexibility and operational excellence.
Overview
4
4
years of professional experience
Work History
Amusement Ride Operator
Safari Wild
06.2022 - 08.2024
- Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
- Assisted in the training of new ride operators, sharing knowledge on proper ride operation and safety procedures.
- Collaborated with maintenance staff to address ride malfunctions in a timely manner, minimizing downtime and maintaining guest satisfaction.
- Demonstrated adaptability by cross-training on multiple attractions, increasing flexibility within the team during peak seasons or staff shortages.
- Provided exceptional customer service by answering guest inquiries and addressing concerns in a friendly and professional manner.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
- Monitored passengers and ride operations and enforced safety regulations.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
At Home Music Specialist
Pierz Healy Secondary
01.2021 - 03.2022
- Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
Education
Associate of Arts - Psychology
Concordia College
Moorhead, MN06-2027
Associate of Arts - Neuroscience
Concordia College
Moorhead, MN06-2027
High School Diploma -
Healy Secondary
Pierz, MN05-2022
Skills
- Safety procedures expertise
- Mechanical aptitude
- Equipment inspection
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- Software installation
- System upgrades
- Device configuration
- Hardware repair
- Technology proficient
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Elementary
Timeline
Amusement Ride Operator
Safari Wild
06.2022 - 08.2024
At Home Music Specialist
Pierz Healy Secondary
01.2021 - 03.2022
Associate of Arts - Psychology
Concordia College
Associate of Arts - Neuroscience
Concordia College
High School Diploma -
Healy Secondary
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