Ethany K. Rodriguez
Watsonville,CA
Summary
Customer-oriented, bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Host
Seascape Beach Resort
08.2021 - 02.2022
- Showed guests to their seats in timely and orderly fashion using OpenTable to organize and schedule accordingly
- Greeted guests happily and answered any concerns
- Understands the needs of wait staff to ensure sections are not overcrowded
- Take reservations over the phone, online platforms, or in person
- Maintain a clean, tidy, and welcoming front-of-house experience
Teller
Union Bank
03.2022 - 02.2023
- Receiving the working cash for the day and counting it before the shift begins
- Accepting deposits of both checks and cash and validating deposit slips
- Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults
- To answer queries and to assist customers with account related issues
- Receiving payments for bills, loans and mortgages
Volunteer Work
Jehovah's Witnesses
11.2022 - Current
- Public preaching including presentations, studies, door to door, specific outreach programs
- Maintaining a clean and hospitable environment to allow worship and create a welcoming environment
- Working with children allowing self expression and creativity
Education
High School Diploma -
Pacific Coast Charter
06.2021
Skills
- Public Speaking
- Food Distribution
- Phone Inquiries
- Answering Phones
- Cleaning and Sanitizing
- Verbal and Written Communication
- QuickBooks Knowledge
- POS Software
- Customer Service
- Bank Deposit Preparation
- Billing and Payment Processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer Work
Jehovah's Witnesses
11.2022 - Current
Teller
Union Bank
03.2022 - 02.2023
Host
Seascape Beach Resort
08.2021 - 02.2022
High School Diploma -
Pacific Coast Charter
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