Ethel Burnett

• Maintain IV emergency kits maintenance, tracking, and restocking.
• Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
• Clean and maintain the cleanliness of all ZYNO IV pumps returned from facilities.
• Maintain and complete daily pump log, and match signatures of receipts from facilities.
• Log outgoing and incoming IV pumps.
• Assist pharmacist(s) in inventory procedures including record keeping and ordering.
• Involvement in Continuous Quality Improvement Program.

• Documented shipping information for orders and tracked packages when necessary.
• Completed accurate order entry and data verification.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in person or over thetelephone by providing assistance with placing orders, navigating systems, and locating items.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Initiated prior authorization, insurance verification, and benefit investigation.
• Monitored healthcare claims to ensure timely processing.
• Worked on all healthcare denials, approvals, and dismissals and completed patient appeals while reviewing medical records for medical necessity.
• Navigated Peoplesafe and AS400 software to process claims.

• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Reviewed and verified customer information and insurance provider information.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Maintained drug inventory levels by ordering necessary medications and supplies.

• Counted, measured, and compounded medications following standard procedures.
• Managed inventory, rotated stock, removed expired or damaged drug products, and resolved discrepancies in third-party rejection.
• Conducted COVID-19 testing while maintaining vaccination appointments.
• Demonstrated successful techniques when administering intramuscular and subcutaneous injections.
• Demonstrated use of universal precautions as they pertain to blood-borne pathogens.

• Increased learning initiatives by educating students using scientific methods and laboratory studies.
• Provided immediate and constructive feedback to students individually and as a group.
• Updated instructional materials, and ordered equipment and supplies while utilizing various learning modalities to enhance instruction.
• Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
• Evaluated students' competencies through written assignments and examinations.

• Updated instructional materials, ordered equipment and supplies, and utilized various learning modalities to enhance instruction.
• Implemented new educational techniques to boost student comprehension while reducing learning time.
• Distributed course syllabus and communicated course standards and learning objectives to students.
• Evaluated students' competencies through written assignments and examinations.
• Facilitated lectures on various subjects related to pharmacy and other healthcare fields including:

-Medical Terminology

-Human Anatomy/Physiology

-Pharmacology/Drug Classification

-Pharmacy Practice and Procedures

-Pharmacy Calculations

-Medication Processing

-Microbiology

-Sterile and Non-sterile Compounding