Summary
Work History
Education
Timeline
Skills
Generic

Ethel Fowler

Birmingham,AL

Summary

Accomplished professional with expertise in cleaning and sanitizing, honed at VA Medical Center. Demonstrated patience and empathy in childcare roles, enhancing safety and engagement. Improved customer satisfaction by resolving issues effectively. Proven ability to uphold health and safety regulations, contributing to a 20% increase in compliance. Skilled in fostering positive environments through strategic communication and teamwork.

Work History

Daycare Worker

Hudson 1st Class Academy
  • Supervised children's activities to ensure safety and engagement.
  • Assisted in implementing educational programs tailored to developmental milestones.
  • Maintained a clean and organized environment, promoting hygiene practices among children.
  • Communicated effectively with parents regarding children's progress and daily experiences.
  • Participated in training sessions to enhance caregiving techniques and classroom management strategies.
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Meticulously sanitized toys and play equipment.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Deli Clerk

Publix
  • Assisted customers with deli product selections and provided recommendations based on preferences.
  • Maintained cleanliness and organization of deli area to ensure compliance with food safety standards.
  • Operated slicers, scales, and other equipment to prepare various deli meats and cheeses efficiently.
  • Collaborated with team members to restock products and maintain inventory levels in the deli department.
  • Trained new staff on proper food handling techniques and equipment usage for safe operations.
  • Processed customer orders accurately, ensuring timely service during peak hours.
  • Developed knowledge of product offerings to enhance customer engagement and satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.

Customer Service Cashier

Walgreens
  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted customers with inquiries, providing exceptional service and product knowledge.
  • Maintained cleanliness and organization of checkout area, ensuring a welcoming environment.
  • Collaborated with team members to resolve customer issues and enhance overall satisfaction.
  • Implemented promotional displays to drive sales and enhance customer engagement.
  • Operated cash register, handling cash, credit, and returns with precision.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Housekeeper

VA Medical Center
  • Maintained cleanliness and sanitation standards throughout patient areas and common spaces.
  • Operated cleaning equipment, ensuring proper use and maintenance of tools.
  • Assisted in inventory management by restocking supplies as needed.
  • Collaborated with healthcare staff to prioritize cleaning tasks in high-traffic zones.
  • Conducted routine inspections to uphold compliance with health regulations and safety protocols.
  • Trained new staff on best practices for cleaning procedures and equipment usage.
  • Developed a systematic approach for deep-cleaning assignments, improving overall efficiency in processes.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Education

High School Diploma -

George Washington Carver
Birmingham, AL
05-2001

Timeline

Daycare Worker

Hudson 1st Class Academy

Deli Clerk

Publix

Customer Service Cashier

Walgreens

Housekeeper

VA Medical Center

High School Diploma -

George Washington Carver

Skills

Patience and empathy

Infant care

Cleaning and sanitizing

Health and safety regulations

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