Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethel Grant

Shreveport,LA

Summary

Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.

Overview

40
40
years of professional experience

Work History

Lead Receiving Clerk

Entrum Cleaners
Shreveport, LA
03.2010 - Current
Greet customers, maintain customer accounts, tag and process clothing. Receive payments and train new employees. Wrote receiving clerks procedure manual.

Position: Personal Care Attendant/Clerical

Entrum Care, Incorporated
Haughton, LA
06.2004 - Current
Duties:  Provide personal care for elderly and disabled individuals who to remain at home or resides with relatives.  Assist the clients with food preparation, bathing, walking, toiletry, and other personal needs. Assisted with clerical duties as needed.

Assistant Director

Touch of Love Day Care
Shreveport, LA
01.2008 - 02.2010
Worked with parents and interacting with children on a daily basis.   Assisted teachers in developing activities that were educational and enjoyable. Interviewed, hired and trained new employees.  Conducted tours for prospective parents and enrolled new participates. Maintained clients files for reports and billing purposes.  Ensured licensing and accreditation standards were met. Prepared payroll, and all related tax reports.   

Customer Service Representative

U.S. Support Company
Shreveport, LA
05.2006 - 04.2007
Assisted customers with installing and troubleshooting equipment, upgrading and downgrading cable services. Explained monthly billing charges and received payments.  Scheduled technical and cable appointments.

Part-time Secretary

Caddo Paarich School Board
Shreveport, LA
03.2004 - 08.2004
Assisted with complying reports, brochures, and other printed materials. Answered and routed internal and external telephone calls. Organized and maintained files.

Administrator/Program Director

100 Men of Shreveport, Incorporated
Shreveport, La
07.1999 - 09.2004
Performed administrative and accounting duties.  Researched and prepared grant proposals. Supervised program staff, orientated parents, and evaluated programs.  Set up and maintained electronic and traditional filing systems.

Education

MBA - Business Management

Nova Southeastern University
Fort Lauderdale, FL
July, 1998

Bachelor of Science - Organizational Management

Wiley College
Marshall, TX
1997

Associate of Science - Small Business Administration

Southern University
Shreveport, LA
May, 1992

Skills

  • Highly Motivated

Timeline

Lead Receiving Clerk

Entrum Cleaners
03.2010 - Current

Assistant Director

Touch of Love Day Care
01.2008 - 02.2010

Customer Service Representative

U.S. Support Company
05.2006 - 04.2007

Position: Personal Care Attendant/Clerical

Entrum Care, Incorporated
06.2004 - Current

Part-time Secretary

Caddo Paarich School Board
03.2004 - 08.2004

Administrator/Program Director

100 Men of Shreveport, Incorporated
07.1999 - 09.2004

MBA - Business Management

Nova Southeastern University

Bachelor of Science - Organizational Management

Wiley College

Associate of Science - Small Business Administration

Southern University
Ethel Grant