Ethel Smith -Thomas
Bloomfield,NJ
Summary
Dynamic professional with a strong background in community engagement and project leadership. Experienced in conducting needs assessments and developing outreach programs that connect individuals with vital resources. Committed to enhancing public awareness and addressing community challenges effectively.
Overview
18
18
years of professional experience
Work History
Community Outreach Worker
National United Youth Council
2021.09 - Current
- Collaborated with local organizations to coordinate outreach events and resources for underserved communities.
- Conducted needs assessments to identify challenges faced by residents and recommend appropriate support services
- Improved public awareness of available resources by distributing informational materials and addressing community members'' needs.
- Connected individuals with available and relevant resources.
Patient Service Representative
Village MD
2017.05 - Current
- Managed patient appointment scheduling and confirmed insurance eligibility to streamline workflow.
- Provided exceptional customer service, addressing patient inquiries and resolving issues efficiently.
- Entered patient demographic and insurance data into electronic medical record system.
Assistant Manager
The Fresh Market
2014.09 - 2017.04
- Developed training programs for new employees, promoting skill development and knowledge retention.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Lead Cash Office \Assistant Manager
Sams Club
2007.11 - 2013.09
- Processed cash transactions and balanced registers to ensure accurate financial records.
- Assisted with daily cash office operations, maintaining compliance with company policies.
- Supported inventory management by reconciling cash discrepancies and conducting audits.
Education
Certificate -Pending - Billing And Coding
Union County College
Elizabeth, NJSkills
- Recordkeeping skills
- Project leadership
- Community engagement
- Event planning
- Fundraising strategies
- Problem-solving
- Public speaking
- Community outreach
- Patient intake
- Payment collection
- Scheduling appointments
- HIPAA compliance
Timeline
Community Outreach Worker
National United Youth Council
2021.09 - Current
Patient Service Representative
Village MD
2017.05 - Current
Assistant Manager
The Fresh Market
2014.09 - 2017.04
Lead Cash Office \Assistant Manager
Sams Club
2007.11 - 2013.09
Certificate -Pending - Billing And Coding
Union County College