Ethel Williamson

Customer Service Cashier

Tacklesupplydepot

Nashville, Tennessee

02.2019 - 05.2023

Processed credit card, EBT and gift certificate payments in electronic computer systems.
Received payment by cash, check, credit cards, vouchers or automatic debits.
Offered customers carry-out service at completion of transaction.
Ensured that all areas of the retail floor were properly stocked throughout each shift.
Scanned items and checked pricing on cash register for accuracy.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Maintained cleanliness and presentation of stock room and production floor.
Maintained accurate records of transactions using the point-of-sale system.
Provided excellent customer service by helping customers locate items they were looking for.
Collected credit card and cash payments to complete transactions for customer orders.
Welcomed customers, offering assistance to help find store items.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Assisted customers with locating merchandise within the store.
Complied with all health and safety regulations while performing job duties.
Processed credit card transactions accurately and efficiently.
Addressed customer questions and concerns regarding products and services.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Adhered to social distancing protocols and wore mask or face shield.
Greeted customers and provided friendly customer service.
Built and maintained productive relationships with employees.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Greeted customers promptly and responded to questions.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Followed established loss prevention procedures when dealing with suspicious customers or activities.
Counted and balanced cashier drawers.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Recognized by management for providing exceptional customer service.