Ethen Brown
Brandon,MS
Summary
Adaptable professional with skills in customer service and team training. Proficient in handling multiple tasks effectively and resolving customer issues promptly. Strong ability to work collaboratively and maintain high customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Key Holder
Usa Car Wash & Detail
03.2019 - 10.2023
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Helped train new hires on company policies, procedures, and product knowledge, ensuring seamless integration into the team.
- Resolved customer complaints professionally and efficiently, maintaining a high level of satisfaction among patrons.
- Increased customer satisfaction by providing personalized assistance and addressing their concerns promptly.
Crew Member
Slim Chicken
04.2018 - 03.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Ridgeland High School
Ridgeland, MS07-2023
Skills
- Store operations
- Cash Handling Accuracy
- Task Delegation
- Employee Scheduling
Timeline
Assistant Key Holder
Usa Car Wash & Detail
03.2019 - 10.2023
Crew Member
Slim Chicken
04.2018 - 03.2019
High School Diploma -
Ridgeland High School
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