Ethen Hanniford
West Palm Beach,FL
Summary
Proven Admission Specialist with a track record of enhancing patient admission processes at Treatment X and Banyan Treatment Center. Expert in insurance verification and patient support, achieving a significant increase in patient admissions. Skilled in building strong client relations and proficient in computer applications, ensuring efficient and effective admissions coordination.
Overview
2
2
year of professional experience
Work History
Admission Specialist
Treatment X
12.2023 - Current
- Assisted caller's with admissions process and served as point of information throughout admissions process.
- complete pre-screening process
- Complete admissions duties such as filling out files properly such as (Salesforce, CTM, KIPU, Verifytx)
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Go over insurance with the caller's and explain their financial obligations.
- Build great rapport with the caller and pitch different levels of care in our program and orientation of our program and the different policies that are in place, such as (Blackout, Phone policies, Hippa, FMLA, ETC..)
- Answer emails and text from our business development team on potential leads for new patients and generate lead into Salesforce.
Admissions Coordinator
Banyan Treatment Center
03.2023 - 11.2023
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Completed Pre-screening process
- Assisted in patient admission process based on federal and state laws.
- Made sure file's are filled out correctly and that they were prepped and ready for the next phase of the admission process.
- Call through a list of leads to try and generate new business or follow up on existing leads
Education
GED -
Barnwell High School
Barnwell, SC01.2016
Skills
- Admissions requirement
- Open/Close new patients
- Patient Support
- Computer Literacy
- SA/MH Advice and Counseling
- Well-versed in insurance
- Marketing knowledge
- Application processing
- Rapport Building
- Client Relations
- Understanding of medical terminology
- Sales experience
Timeline
Admission Specialist
Treatment X
12.2023 - Current
Admissions Coordinator
Banyan Treatment Center
03.2023 - 11.2023
GED -
Barnwell High School
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