Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Ethzon Carrasco

El Paso,Texas

Summary

Mission focused, performance driven professional with extensive experience in providing customer service. Driven by eagerness to help others and able to assess complex situations and formulate structural solutions. Motivated and effective communicator who learns quickly and prodroduces immediate contributions in people, teams and organizations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Autozone
10.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Mobile Technician

PM Auto Service
01.2020 - 10.2023

Perform electrical, mechanical and diagnostic procedures on most vehicle makes and models while driving high levels of customer service.

Assist service managers and estimators in providing documentation for any mechanical or electronic repair services needed.

Drive a company vehicle in a safe, courteous and responsible manner.

Perform bumper to bumper mechanical and electrical repairs.

Develop and maintain excellent customer relationships through the use of our company core values and brand promise.

work in a shop environment including heat and loud noise.



Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Cash Handling
  • Flexible Schedule
  • Money Handling

Certification

Electrical/Electronics Stages 1-6

Braking Systems States 1 and 2

Timeline

Retail Sales Associate

Autozone
10.2023 - Current

Mobile Technician

PM Auto Service
01.2020 - 10.2023
Ethzon Carrasco