Etinosa Ejenavi
Houston,TX
Summary
Detail-oriented professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Collaborative team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
7
7
years of professional experience
Work History
Secondary Math Teacher
Fort Bend Independent School District
08.2021 - Current
- Embraced open and productive communication with teaching staff, administration, students and parents.
- Encouraged students to actively engage in learning, and monitor and review personal objectives.
- Dealt with inappropriate behavior quickly and effectively to maintain calm learning environment.
Call Center Representative
HJ Staffing
05.2020 - 11.2020
- Handled influx of customer calls to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Safeguarded accessible, comprehensive records of all appointments in call center database
Clinical Nutrition Assistant
Houston Methodist TMC
07.2019 - 08.2019
- Delivered meals quickly and efficiently while adhering to established nutrition guidelines.
- Inputted information accurately into tablet database for individuals with special dietary needs
- Completed end of day reports and customer satisfaction surveys
Front Desk Assistant
T.I.D.E.S At UT Austin
01.2017 - 05.2017
- Assisted with resizing paper dimensions for freshman research posters
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Managed multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
Bachelor of Science - Biochemistry
University of Texas At Austin
Austin, TX05.2017
Skills
- Technology Integration
- Test Proctoring
- Tutoring
- Course Planning
- Grading
- Data Entry
- Manage Emails
- Appointment Scheduling
- Call Management
- Customer Service
- Written and Oral Communication
- Skill Acquisition
Timeline
Secondary Math Teacher
Fort Bend Independent School District
08.2021 - Current
Call Center Representative
HJ Staffing
05.2020 - 11.2020
Clinical Nutrition Assistant
Houston Methodist TMC
07.2019 - 08.2019
Front Desk Assistant
T.I.D.E.S At UT Austin
01.2017 - 05.2017
Bachelor of Science - Biochemistry
University of Texas At Austin
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