Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

ERMANI TIMMONS

Columbia

Summary

Dynamic Retail Associate with a strong commitment to enhancing customer experiences and driving sales. Proven ability to multitask and prioritize effectively, resulting in streamlined processes and improved service delivery. Expertise in product recommendations that align with customer needs, consistently exceeding expectations. Aiming to leverage diverse skills within a forward-thinking team to contribute to growth and success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Sales Representative

GP Mobile
West Columbia
07.2024 - Current
  • Developed sales strategies to increase store net revenue by analyzing the competitive environment, market conditions, and consumer trends.
  • Regularly met or exceeded established sales goals by implementing strategic closing techniques.
  • Engaged positively with each customer and team member providing professional, and polite support for sales and service needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
  • Ensured store was opened and closed according to company policies.

Patient Care Technician

Fresenius Kidney Care Gaston
Gaston
06.2023 - 12.2023
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Communicated effectively with patients, families, and healthcare professionals to enhance patient care.

Motor Transportation Operator

United States Army
Fort Leonard Wood
01.2018 - 05.2023
  • Delivered priority cargo to various military bases.
  • Dispatch vehicles to different companies throughout battalion.
  • Handled sensitive documents with discretion, adhering to confidentiality agreements.
  • Inspected motor transport vehicles to ensure they meet safety standards and operated them in a safe manner.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Facilitated training sessions for new employees on company policies and procedures.

Customer Service Representative

Target
St. Louis
05.2017 - 12.2017
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

Bachelor of Science - Diagnostic Medical Sonography

Southeastern College
Columbia, SC
05-2026

High School -

Hazelwood West High School
Hazelwood, MO
01.2017

Associates - Science

University of Maryland, Baltimore County
Baltimore, MD

Skills

  • Cybersecurity
  • Staff training and development
  • Revenue growth strategy
  • Verbal and written communication
  • Critical thinking
  • Adaptable and flexible
  • Personnel documentation verification
  • Microsoft Word
  • Conscientious and detail-oriented
  • Time management
  • Data entry
  • Office administration

Certification

Secret Security Clearance - Department of Defense

Basic Life Support - American Red Cross

Military Service

Rank: Sergeant 

Commendations: 

Army Achievement Medal (4)

Good Conduct Medal 

National Defense Medal 

Korea Defense Service Medal 

Timeline

Retail Sales Representative

GP Mobile
07.2024 - Current

Patient Care Technician

Fresenius Kidney Care Gaston
06.2023 - 12.2023

Motor Transportation Operator

United States Army
01.2018 - 05.2023

Customer Service Representative

Target
05.2017 - 12.2017

Bachelor of Science - Diagnostic Medical Sonography

Southeastern College

High School -

Hazelwood West High School

Associates - Science

University of Maryland, Baltimore County

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ERMANI TIMMONS