Terrence Anderson
Starkville,MS
Summary
Reliable candidate dedicated to providing quality service and achieving company goals.
Overview
8
8
years of professional experience
Work History
Retail Sales Representative
Customer Service Associate
Advanced Auto Parts
08.2023 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained accurate records of time and materials required to perform repairs and service.
Retail Sales Representative
AT&T
01.2022 - 07.2022
- Drove sales to meet monthly goals
- Increased sales and customer satisfaction through personalized servicing.
- Operated cash register
- Troubleshoot all electronic devices
Cashier/Customer Service
Winn-Dixie
05.2015 - 08.2019
- Handle money orders & Western Union transactions
- Oversee cashiers, baggers, & floor associates
- Provide customer service to all customers
Education
Associate's degree - Cybersecurity/ Networking Administration
East Mississippi Community College
Mayhew, MS05.2024
Bachelor of Science - Civil Engineering
Mississippi State University
Starkville, MS05.2025
High School Diploma -
Northeast Lauderdale High School
Lauderdale, MS05.2017
Skills
- IT
- Building Customer Loyalty
- Cash Register Operation
- Strategic Selling
- Team Cooperation
- Adaptable and Flexible
- Technology sales
- Retail sales
- Cybersecurity
- Customer service (8 years)
Timeline
Customer Service Associate
Advanced Auto Parts
08.2023 - Current
Retail Sales Representative
AT&T
01.2022 - 07.2022
Cashier/Customer Service
Winn-Dixie
05.2015 - 08.2019
Retail Sales Representative
Associate's degree - Cybersecurity/ Networking Administration
East Mississippi Community College
Bachelor of Science - Civil Engineering
Mississippi State University
High School Diploma -
Northeast Lauderdale High School