ETTON SPENCER
Bronx,NY
Summary
Management skills in optimizing outbound operations. Successfully led teams to ensure timely and accurate shipment processing, enhancing operational efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.
Experienced with managing outbound logistics and ensuring efficient shipment processes. Utilizes strong leadership to drive team performance and operational efficiency. Track record of implementing process improvements and maintaining high standards in dynamic environments.
Overview
19
19
years of professional experience
Work History
Outbound Supervisor
FreshDirect Express
630 W 52nd Street, New York
01.2019 - Current
- Led a team of associates/team leads and ensured facility polices were being followed
- Sent emails informing peers about warehouse statistics, condition and overall performance
- Dispatched delivery drivers and provided optimal traversal of Manhattan districts
- Trained associates for dispatch certification and cultivated leadership skill within the team
- Analyzed operational metrics regularly, identifying areas for improvement within the outbound process and implementing necessary changes accordingly.
Spencer’s Custom Woodworking
01.2006 - 01.2019
- Assisted in the remodeling of homes
- Responsible for destroying/removing old furniture/décor & assisted in the construction of new furniture/décor
Education
Emerging Media, Computer Science
Hunter College
New York, NY01.2020
Associates Degree - Media Design
Hostos Community College
Bronx, NY12.2017
High School Diploma -
High School of Computers & Technology
Bronx, NY06.2015
Skills
- Energetic and attractive personality
- Creative Problem-solving skills
- Reliability
- Adaptability and flexibility
- Route planning
- Dispatch communication
- Multitasking Abilities
- Excellent communication
- Relationship building
Timeline
Outbound Supervisor
FreshDirect Express
01.2019 - Current
Spencer’s Custom Woodworking
01.2006 - 01.2019
Emerging Media, Computer Science
Hunter College
Associates Degree - Media Design
Hostos Community College
High School Diploma -
High School of Computers & Technology
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