Eudedys Exposito-Paz

In 2005 I transitioned 100 hotels (Amerisuites) to Hyatt Place, From 2005 until present I have opened over 390 hotels including Hyatt Places, Hyatt House, and Hyatt Centric (Full service). During these periods from 2005 to the present, I have conducted brand training at hotels for housekeeping, Maintenance, front desk, and F&B. I'm a great motivator and team builder. I create a great learning environment to achieve success and employee retention. My job have been corporate since before 2005. Im very well verse in all areas of the hotel. Self starter, goal oriented with great people skills

• Led operational teams to enhance guest satisfaction and service quality.
• Developed training programs to improve staff performance and retention rates.
• Implemented cost-control measures, optimizing resource allocation across departments.
• Streamlined communication processes between front desk and housekeeping teams.
• Oversaw daily operations, ensuring compliance with brand standards and policies.
• Evaluated vendor performance to maintain quality service delivery and supplier relations.
• Spearheaded initiatives for sustainability practices within hotel operations.
• Fostered a culture of teamwork through regular staff meetings and feedback sessions.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Improved safety procedures to create safe working conditions for workers.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.