Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

EUDIO GONZALEZ

Ridgewood,NY

Summary

Dynamic professional with extensive experience in hospitality, notably at The Waverly Inn, excelling in customer service and effective communication. Proven ability to optimize sales through upselling techniques and adept at conflict resolution. Skilled in point of sale operations, ensuring seamless transactions and enhancing guest satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Captain Waiter

The waverly inn
Manhattan, NY
12.2018 - Current
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated effectively with other departments such as kitchen or bar regarding orders or any changes that may occur.
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.

Server

Maison Premiere
Brooklyn, NY
01.2017 - 12.2018
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted guests and provided menus.

Legal Assistant

Universidad del Zulia
Maracaibo, Zulia
04.2013 - 12.2016
  • Organized legal documents in company filing systems and databases.
  • Processed incoming mail on a daily basis.
  • Assisted with document production and deposition preparation.

Education

High School Diploma -

Manhattan Educational Opportunity Center
163 W 125th St, New York, NY 10027
11-2023

Bachelor of Laws -

Universidad Del Zulia
Maracaibo, Zulia, Venezuela.
04-2013

Skills

  • Point of sale operation
  • Customer service
  • Effective communication
  • Conflict resolution
  • Effective customer upselling
  • Check payment processing
  • Sales techniques

Certification

  • Course: Foundations of Project Management ( Coursera).

Languages

English
Full Professional
Spanish
Native/ Bilingual
wayunaikki
Native/ Bilingual

Timeline

Captain Waiter

The waverly inn
12.2018 - Current

Server

Maison Premiere
01.2017 - 12.2018

Legal Assistant

Universidad del Zulia
04.2013 - 12.2016

High School Diploma -

Manhattan Educational Opportunity Center

Bachelor of Laws -

Universidad Del Zulia

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EUDIO GONZALEZ