Eugene An
Honolulu
Summary
Results-driven U.S. Army veteran and Network Engineer with 7 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Network Engineer
Leidos Inc.
03.2025 - Current
- Supported operations within NMCI and SIPR network environments, ensuring compliance with DoD security policies and maintaining availability of mission-critical services.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Applied and validated switch and router port configuration changes (VLAN assignments, trunking, speed/duplex settings, ACL updates) to support customer and internal network requirements.
Cavalry Scout
Hawaii Army National Guard
07.2019 - 07.2025
- 6 years of hands-on experience managing and troubleshooting Windows operating systems and virtual machine (VM) environments, ensuring optimal performance, security, and efficiency.
- Proficient in utilizing VPN and virtual machine (VM) technologies for secure access to government internal networks, with 6 years of experience ensuring compliance, security, and seamless connectivity.
- Managed and maintained IT equipment inventory for the 299th Cavalry Regiment, ensuring accountability and operational readiness of over $300,000 in assets.
- Resolved network outages during field exercises by troubleshooting and reconfiguring crypto hardware, ensuring network functionality and enabling the unit to achieve training objectives.
Sale Associate
Fishers Hawaii
01.2019 - 11.2019
- 1 year of experience using Windows-based systems to accurately input, manage, and update stock information, ensuring data integrity and efficiency.
- Team up with co-workers to ensure proper customer service
- Develop productive trust relationships with customers
- Part-time
Sandwich Artist
Subway
01.2018 - 01.2019
- The Sandwich Artist greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork
- Earning positive customer feedback with a score of 4.7 out of 5
- Part-time
Animal Care Assistant
Hawaii Humane Society
03.2017 - 04.2017
- Assist staff with the care and feeding and care of dogs, cats, bunnies and small companion animals
- Clean crates/litter boxes - assemble litter boxes
- Location
Education
Bachelor of Science - Information Technology
Western Governors University
12-2027
Skills
- Communication skills
- Computer Building
- Computer Skills
- Customer service
- Cybersecurity
- MS Office
- Photo Editing
- Network security architecture
- Cisco wireless routers and switches
- Switching protocols
Certification
- Security+ CompTIA
- A+ CompTia
- NETSCOUT Certified Fundamentals
- Active Secret Clearance DoD
Timeline
Network Engineer
Leidos Inc.
03.2025 - Current
Cavalry Scout
Hawaii Army National Guard
07.2019 - 07.2025
Sale Associate
Fishers Hawaii
01.2019 - 11.2019
Sandwich Artist
Subway
01.2018 - 01.2019
Animal Care Assistant
Hawaii Humane Society
03.2017 - 04.2017
Bachelor of Science - Information Technology
Western Governors University