EUGENE BROBBEY
The Bronx,NY
Summary
Dependable and detail-oriented professional with strong experience in medical courier logistics, administrative support, and customer service. Proven ability to maintain confidentiality, manage schedules, coordinate activities, and perform essential driving tasks. Skilled in operating motor vehicles for long-distance travel and maintaining vehicle functionality. Currently pursuing a B.S. in Computer Information Systems, with a focus on strengthening organizational and operational skills, and committed to delivering high-quality support in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Youth Development Specialist
Administration for Children’s Services
04.2019 - 07.2023
- Maintained documentation and records of training activities and group events.
- Organized and attended meetings, trainings and conferences with foster parents to deliver information on youth progress.
- Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Mentored and provided secure supervision for 20+ youth in a juvenile detention facility.
- Led and facilitated programs that resulted in a 30% reduction in behavioral incidents.
- Developed enrichment activities to help youth improve critical thinking and self-awareness.
- Promoted positive personal growth and facilitated conflict resolution using de-escalation techniques.
Direct Support Professional
Ohel Bais Ezra
02.2016 - 03.2019
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Managed client schedules and ensured a 100% accuracy rate in progress documentation
Medical Courier
Laboratory Corporation of America Holdings
09.2011 - 01.2016
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Achieved a 98% on-time delivery rate and contributed to streamlined logistical operations.
Education
Bachelor of Science - Computer Information Systems
Lehman College
Bronx, NY06-2026
Skills
- Proficient in route planning, inventory management, and safe transport of medical supplies, ensuring on-time delivery and compliance with all health regulations
- Skilled in providing quality care, assisting with daily living activities, and improving patient outcomes by adhering to care plans and promoting independence
- Administrative & Operational Support: Capable of performing various administrative duties, including preparing reports, managing schedules, creating presentations, and handling confidential documents
- Communication & Customer Service: Excellent communication skills with experience interacting with individuals at all organizational levels, ensuring clear understanding and smooth coordination
- Navigation & Time Management: Proficient in using navigation tools for route planning and time-efficient travel across diverse locations, ensuring timely arrivals
- Confidentiality & Attention to Detail: Able to handle sensitive information with discretion and maintain confidentiality in all professional activities
Timeline
Youth Development Specialist
Administration for Children’s Services
04.2019 - 07.2023
Direct Support Professional
Ohel Bais Ezra
02.2016 - 03.2019
Medical Courier
Laboratory Corporation of America Holdings
09.2011 - 01.2016
Bachelor of Science - Computer Information Systems
Lehman College
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