Summary
Overview
Work History
Education
Skills
Skills Summary
Soft Skills
Achievements
Timeline
CustomerServiceRepresentative

EUGENE CLAVERIA

IT Support
Newark,United States

Summary

Resourceful IT specialist in a hospital organization. High enthusiasm to do research in learning new skills and information's. Has the ability to work independently. Attention to detail and quality of the task at hand. Thrives to become an entry level IT support to start a new career and have a solid technical skills and abilities.

Overview

16
16
years of professional experience
9
9
years of post-secondary education

Work History

Staff Nurse

Pangasinan Provincial Hospital
San Carlos City, Philippines
07.2009 - 07.2022
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Maintained central monitor system with interconnected patient monitor.

Internal Quality Auditor

Pangasinan Provincial Hospital
San Carlos City, Philippines
02.2019 - 04.2022
  • Delivered internal audit services at client locations, keeping operations in compliance with regulatory requirements and ISO standards.
  • Configured hardware, devices and software to set up work stations for employees.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.

Education

Bachelor of Science - Information Technology

Saint Louis University
Baguio City, Philippines
06.2000 - 03.2004

Bachelor of Science - Nursing

University of Pangasinan
Dagupan City, Philippines
10.2004 - 03.2008

Master of Science - Nursing

Central Luzon Doctor's Hospital Institute Inc
Tarlac City, Philippines
06.2016 - 06.2018

Skills

    Adobe Photoshop

undefined

Skills Summary

Technical Support

  • Assisted users on computer operation, software and hardware troubleshooting.
  • Coached other employees on technical duties and managed hardware and software during data entry.
  • Encouraged and influenced email and phone clients to improve process delivery and reducing cost.


Leadership and Management

  • Trained and mentored more than 20 staffs in a hospital organization.
  • Led in data analysis in clients feedback survey
  • Served as effective team leader in various organization department.



Soft Skills

  • Problem Solving
  • Leadership
  • Analytical
  • Teamwork
  • Time Management

Achievements

  • Nominated as best employees of the year for 3 consecutive years.
  • Best in 7s Practice
  • Best in Photography

Timeline

Internal Quality Auditor

Pangasinan Provincial Hospital
02.2019 - 04.2022

Master of Science - Nursing

Central Luzon Doctor's Hospital Institute Inc
06.2016 - 06.2018

Staff Nurse

Pangasinan Provincial Hospital
07.2009 - 07.2022

Bachelor of Science - Nursing

University of Pangasinan
10.2004 - 03.2008

Bachelor of Science - Information Technology

Saint Louis University
06.2000 - 03.2004
EUGENE CLAVERIAIT Support