Eugene Ingenito
Saint James,NY
Summary
SUMMARY & E XPERTISE Results-driven Licensed Senior Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
Overview
28
28
years of professional experience
Work History
Senior Relationship Banker
M&T Bank
02.2022 - Current
- Cultivate strong customer relationships by providing tailored advice and services.
- Adapt products and services to suit customers' changing financial circumstances.
- Implement strategies to increase customer retention, enabling investment growth.
- Cross-sold credit cards, loans and other bank products.
- Process wide variety of retail banking transactions for personal and commercial customers.
- Refer customers to other banking departments for specialized services.
Financial Services Representative
New York Life Insurance Company
01.2020 - 02.2022
- Responded to inquiries from clients and provided financial advice to drive fiscal growth.
- Maintained updated records of all financial transactions to support traceability.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Advised clients on favorable investment opportunities to meet established financial goals.
Business Development Specialist
eScope Solutions
01.2019 - 01.2020
- Conducted regular meetings with clients to build positive and productive relationships.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Negotiated prices, terms of sales and service agreements.
Private Client Banker – Small Business Specialist
JP Morgan Chase & Co
01.2013 - 01.2019
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Interacted with team members across departments to research and resolve customer issues.
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
- Verified basic needs are being met, providing navigation assistance for various benefits and available services.
- Helped clients make informed decisions about financial future.
- Developed and maintained strong relationships with clients to maximize satisfaction.
Senior Account Manager
Generations Beyond
01.2012 - 01.2013
- Mentored junior account management professionals to develop skills and increase company revenue.
- Provided extensive support in sales, technical and business areas to key accounts.
- Worked with customers to develop strategic business and account plans.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
Diabetes Institutional Sales Consultant
Dickinson and Company, BD
01.2011 - 01.2012
- Launched and promoted AutoShield Duo safety pen needle to teaching and community-based hospitals throughout the Northeast marketplace
- Successfully converted Excela Health and two University of Pittsburgh Medical Center hospitals to AutoShield Duo
Medical Center Senior Sales Representative
Sanofi-Aventis Pharmaceuticals
01.2005 - 01.2010
- Achieved consist sales performance index of 101-105% and ranked in top 20% of sales division from 2008-2010
- Promoted to District Sales Trainer based on excellent lateral leadership as well as facilitation and platform skills
- Managed Nassau County territory of endocrinology, promoting Lantus and Apidra insulin to teaching hospitals, educating medical staff on disease state, and successfully achieving hospital formulary approval
- Excelled as part of the Specialized Therapeutics Institutional Team and launched Solostar injectable insulin pen device
Diabetes Specialty Sales Representative/Hospital Representative
Aventis Pharmaceuticals
01.2002 - 01.2005
- Promoted to Specialty Sales Representative and District Sales Trainer based on exceptional sales performance index
- Managed Nassau County territory of endocrinology and promoted Lantus, Amaryl, and Actonel to high volume practices, effectively partnering with chief thought leaders to achieve Lantus insulin formulary approval
- Demonstrated expert product knowledge and selected as Hospital Representative for the Metabolism Business Unit
Senior Primary Care Sales Representative
Aventis Pharmaceuticals/Hoechst Marion Roussel/Innovex
01.1996 - 01.2002
- Managed Nassau County territory of allergy diagnostics and therapeutics market, and cultivated fruitful long-term relationships with ENTs, internists, primary care physicians, allergists, and hospitals
- Promoted blockbuster drugs Allegra and Nasacort as well as Amaryl, resulting in the recognition as regional sales leader for Allegra family sales with a performance index of 110%
- Utilized competitive selling strategies and product knowledge to educate multidisciplinary physicians, maximize sales, and boost market share
Education
BBA - Business Administration and Management
Dowling College
Oakdale, NYAdvanced Endocrinology Training -
Center
Skills
- Security Understanding
- Business Development
- Customer Accounts Management
- Employee Motivation
- Community Relations
- Strategic Financial Planning
- Product and Service Sales
- Fraud Monitoring
- Mortgages and Loans
- Growth Portfolios
Certification
- License - Series 6 and 63
- Life Accident and Heath Insurance
Timeline
Senior Relationship Banker
M&T Bank
02.2022 - Current
Financial Services Representative
New York Life Insurance Company
01.2020 - 02.2022
Business Development Specialist
eScope Solutions
01.2019 - 01.2020
Private Client Banker – Small Business Specialist
JP Morgan Chase & Co
01.2013 - 01.2019
Senior Account Manager
Generations Beyond
01.2012 - 01.2013
Diabetes Institutional Sales Consultant
Dickinson and Company, BD
01.2011 - 01.2012
Medical Center Senior Sales Representative
Sanofi-Aventis Pharmaceuticals
01.2005 - 01.2010
Diabetes Specialty Sales Representative/Hospital Representative
Aventis Pharmaceuticals
01.2002 - 01.2005
Senior Primary Care Sales Representative
Aventis Pharmaceuticals/Hoechst Marion Roussel/Innovex
01.1996 - 01.2002
BBA - Business Administration and Management
Dowling College
Advanced Endocrinology Training -
Center
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