Jeniffer Monteagudo
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Relationship Banker
BB&T Bank - Truist
11.2016 - 07.2022
- Adapted products and services to suit customers' changing financial circumstances.
- Implemented strategies to increase customer retention, enabling investment growth.
- Analyzed customers' financial information to deliver personalized account guidance.
- Executed wire transfers, stop payments and account transfers.
- Cross-sold credit cards, loans and other bank products.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Processed applications for new accounts.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Submitted loan applications to underwriter for verification and recommendations.
- Utilized risk management strategies to attain high loan approval rates.
- Advised clients on mortgage, education and personal loans.
- Compiled closing packages for drafting and presentation accuracy.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Negotiated loan terms and conditions with customers to secure best deal.
Business Developing Center
Doral Lincoln
08.2012 - 11.2016
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Education
Bachelor of Arts - Finance
Florida National University
Hialeah, FL02.2024
Associate of Arts - Finance
Florida National University
Hialeah, FL07.2021
Skills
- Business Development
- Security Understanding
- Safe Deposit Box Oversight
- Cash Handling
- Account Closing
- ATM Balancing
- Mortgages and Loans
- Customer Interaction
- Customer Accounts Management
- Financial Advising
- Deposit Verification
- Communications Strategies
- High-Volume Environments
Certification
- Licensed Mortgage Loan Officer
Languages
Spanish
Native or Bilingual
Additional Information
Securities Industry Essentials License
Timeline
Senior Relationship Banker
BB&T Bank - Truist
11.2016 - 07.2022
Business Developing Center
Doral Lincoln
08.2012 - 11.2016
Bachelor of Arts - Finance
Florida National University
Associate of Arts - Finance
Florida National University
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