Eugene Lindsey
Jackson,MS
Summary
Dependable candidate experienced in navigating long-haul routes and managing paperwork for shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads. Well-organized and knowledgeable in meeting customer needs and meeting company objectives. Motivated to provide prompt, friendly and professional service at all times. Supports business objectives by reliably meeting delivery and pickup schedules.
Overview
7
7
years of professional experience
Work History
Flatbed Truck Driver
We Here Express LLC
Jackson, MS
03.2022 - 01.2024
- Ensured cargo safety by properly securing loads with chains, straps, binders, and tarps.
- Demonstrated versatility by transporting a wide range of materials such as lumber, steel beams, machinery parts, pallets of goods, and oversized equipment.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Collaborated with dispatchers for effective communication regarding pick-ups, deliveries, and any delays or issues encountered.
- Increased customer satisfaction by providing timely updates on shipment statuses and addressing concerns promptly.
- Loaded and unloaded products at warehouses and customer locations.
Commercial Over the Road Truck Driver
Budget Trucking LLC
09.2020 - 03.2022
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Coordinated effectively with shippers, receivers, brokers, or other relevant stakeholders to ensure smooth logistics handling during each trip.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Provided reliable transportation of goods over long distances by maintaining a clean driving record and adhering to company guidelines for rest breaks, hours of service, or other relevant factors within the industry.
- Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
- Dropped and hooked trailers and changed configuration of equipment.
Field Technician
Honeywell
03.2020 - 09.2020
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Connected newly installed meters.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Communicated with customers to provide updates, gather information and resolve issues.
Merchandiser
Pepsico Inc.
Brandon, MS
03.2019 - 03.2020
- Loaded and unloaded merchandise using ladder and pallet jack.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Unloaded arriving product stock and moved to store display areas.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Created and enforced detailed organization processes to increase quality service standards.
Call Center Customer Service Representative
Conduent
09.2018 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected member's feedback and used effective retention strategies to exceed member satisfaction goals
- Provided accurate and appropriate information in response to member inquiries
- Enrolled Medicare part D eligible beneficiaries
- Demonstrated mastery of customer service call script within specified time frames
- Described plan designs to customers and accurately explained details and care of plans
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot
- Answered an average of 40 calls per day
- Learned, referenced and applied product knowledge information
- Maintained high standards of customer service during high-volume, fast-paced operations
Line Worker
Nissan
01.2017 - 12.2018
- Inspected and tested components, assemblies and power tools for proper functionality.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Maintained machinery to prevent overloads and avoid malfunctions.
Crew Member
Wingstop
08.2016 - 01.2017
- Prepared and expedited food orders to support waitstaff and other team members.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Received and processed cash and credit payments for restaurant purchases.
- • Greeted customers and provided excellent customer service
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Consistently provided friendly guest service and heartfelt hospitality
- • Built loyal clientele through friendly interactions and consistent appreciation
Education
Raymond High School
Raymond, MS4 2016
Skills
- Stocking and replenishing
- Interior and exterior displays
- Product Inventory Counts
- Inbound and Outbound Calling
- Good listening skills
- Customer oriented
- Quick learner
- Organized, multitasker
- Friendly and helpful
- Fast and efficient service worker
- Exceptional communication skills
- Reliable
- Strong problem-solving aptitude
- Goal oriented
- Safe Driving Practices
- Vehicle inspection abilities
- Load securing proficiency
- Logbook Maintenance
- Dependable and reliable
- Long-haul driving
- Commercial driving
- DOT Compliance
- Delivery Scheduling
Timeline
Flatbed Truck Driver
We Here Express LLC
03.2022 - 01.2024
Commercial Over the Road Truck Driver
Budget Trucking LLC
09.2020 - 03.2022
Field Technician
Honeywell
03.2020 - 09.2020
Merchandiser
Pepsico Inc.
03.2019 - 03.2020
Call Center Customer Service Representative
Conduent
09.2018 - 08.2019
Line Worker
Nissan
01.2017 - 12.2018
Crew Member
Wingstop
08.2016 - 01.2017
Raymond High School