Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eugene Morris IV

Fresno,CA

Summary

  • Client-focused Eligibility Worker with a background in authorizing expenditures for eligible benefits recipients. A determined employee with over 16 years spent coordinating application processes to meet required timeframes. Offering dynamic administrative and time management talents.


Overview

17
17
years of professional experience

Work History

Eligibility Worker III / Lead Worker

Department Of Social Services
01.2021 - Current

Duties Summary:


  • Lead Eligibility Worker III for The Department of Social Services.
  • In charge of completing Medi-cal and Cal Fresh renewals.
  • Assist clients over the phone and conduct interviews while answering questions.
  • On call to assist the Rapid Service Unit with seeing clients.

Eligibility Worker III/ Lead Worker

Department Of Social Services
01.2019 - 12.2020
  • Delegate duties amongst team members
  • Speak with customers
  • Conduct Cal Fresh appointments
  • Answer clients questions
  • Process Medi-Cal renewals
  • Assist team with accomplishing daily tasks

Eligibility Worker III / Lead Worker

Department Of Social Services
10.2012 - 12.2018

Aged, Blind, Disabled Program Medi-Cal/Cal Fresh


  • Process Aged, Blind, Disabled Medi-Cal and Cal Fresh Renewals
  • Assist clients
  • Assist team members with completing tasks



Medi-Cal Trainer

Department Of Social Services
09.2010 - 09.2012
  • Instructed Medi-Cal classes
  • Designed Training Courses
  • Helped Team develop training packets for CAPI and ABD


Eligibility Worker III

Department Of Social Services
09.2008 - 08.2010
  • Assisted Aged, Blind and Disabled clients in applying for Medi-Cal, Cal Fresh and CAPI programs
  • Interviewed clients over the phone and in person
  • Processed Applications

Eligibility Worker II

Department Of Social Services
04.2008 - 08.2008
  • Completed Medi-Cal Renewals for Aged, Blind, Disabled Clients
  • Completed Hearing Cases
  • Assisted team with completing tasks.

Eligibility Worker I

Department Of Social Services
03.2007 - 03.2008
  • Completed Medi-Cal Renewals for Aged, Blind and Disabled clients.
  • Provided budgets to IHSS Social Workers

Telemarketer

RainSoft
01.2007 - 02.2007
  • Call potential clients and schedule appointments for RainSoft agents to come to their homes and demonstrate RainSoft products

Contact Interviewer

InTouch
08.2006 - 01.2007
  • I would contact customers and schedule appointments for State Farm and All State agents.


Pizza Maker

Papa Murphy's Take And Bake Pizza
05.2006 - 07.2006
  • Make Pizzas
  • Clean Dishes
  • Wash Windows
  • Clean Floors

Education

Bachelor of Science - Business Administration

California State University - Fresno
Fresno, CA

GED -

Fresno City College
Fresno, CA

High School Diploma -

Edison High School
Fresno, CA

Skills

  • Written and Verbal Communication
  • Medi-Cal, Cal Fresh Eligibility
  • Application Processing
  • Proficient in CalSAWS, MEDS
  • Medi-Cal, Cal Fresh Program Knowledge
  • Financial Data Assessments
  • Conducting Interviews

Timeline

Eligibility Worker III / Lead Worker

Department Of Social Services
01.2021 - Current

Eligibility Worker III/ Lead Worker

Department Of Social Services
01.2019 - 12.2020

Eligibility Worker III / Lead Worker

Department Of Social Services
10.2012 - 12.2018

Medi-Cal Trainer

Department Of Social Services
09.2010 - 09.2012

Eligibility Worker III

Department Of Social Services
09.2008 - 08.2010

Eligibility Worker II

Department Of Social Services
04.2008 - 08.2008

Eligibility Worker I

Department Of Social Services
03.2007 - 03.2008

Telemarketer

RainSoft
01.2007 - 02.2007

Contact Interviewer

InTouch
08.2006 - 01.2007

Pizza Maker

Papa Murphy's Take And Bake Pizza
05.2006 - 07.2006

Bachelor of Science - Business Administration

California State University - Fresno

GED -

Fresno City College

High School Diploma -

Edison High School
Eugene Morris IV