Mirella Yepes
Reedley,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Eligibility Worker III
Department of Social Services
12.2018 - 07.2021
- Interviews applicants seeking public assistance; processes applications in accordance with established procedures to determine initial and continuing eligibility while authorizing emergency assistance as necessary
- Determines special needs and refers applicants/recipients to other agencies for additional services
- Responds to questions in person or by telephone regarding public assistance
- Interprets and applies Social Services Program regulations and explains them to clients
- Assists in compilation of documentation and information
- Prepares letters, forms, and case narratives; and completes surveys for local and state agencies as required.
Office Assistant II
Department of Social Services
11.2017 - 12.2018
- Typing, data entry, word processing, filing, sorting, distributing, and processing materials, checking documents for completeness, and maintaining various types of records
- Processes records and enters data on forms and into data systems; ensures forms or reports are complete, accurate, and filed with other agencies within time limits; and prepares personnel action requests, purchase orders, and requisitions.
Education
Associate of Science - Sociology For Transfer
Reedley College
Reedley, CA12.2022
Associate of Science - Social Science
Reedley College
Reedley, CA12.2022
Certificate - 01232489 - Certified Nursing Assistant
Sanger Adult School
Sanger, CA07.2022
Associate of Science - Medical Administrative Assistant
Reedley College
Reedley, CA05.2016
Skills
- Decision-Making
- Recordkeeping
- Multitasking
- Organization and Time Management
- Dependable and Responsible
- Flexible and Adaptable
- Excellent Communication
- Written Communication
- Quality assurance
- Ambulation assistance
- Calm Under Pressure
- Relationship Building
- Analytical Thinking
- Analytical and Critical Thinking
- Self-Directed
- Multitasking Abilities
- Verbal Communication
- Team collaboration
- Data entry
- Social services knowledge
- Attention to detail
- Time management
- Referral services
- Interviewing techniques
- Appointment scheduling
- Applicant interviews
- Effective customer communication
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Eligibility Worker III
Department of Social Services
12.2018 - 07.2021
Office Assistant II
Department of Social Services
11.2017 - 12.2018
Associate of Science - Sociology For Transfer
Reedley College
Associate of Science - Social Science
Reedley College
Certificate - 01232489 - Certified Nursing Assistant
Sanger Adult School
Associate of Science - Medical Administrative Assistant
Reedley College
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