Eugene Pinckney
The Bronx
Summary
Precise Photo Editor offering 10-year background reviewing, editing and manipulating photos to gain high quality images. Proficient in Photoshop paired with strong understanding of photographic techniques and photo editing processes. Creative individual with excellent eye for detail and exceptional time management skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Creative Producer of Photography
Totlagency
01.2024 - Current
- Led creative projects from concept to completion, ensuring alignment with client objectives and brand identity.
- Managed budgets for multiple projects, optimizing resource allocation while maintaining high-quality outcomes.
- Edited high-resolution images for various platforms, ensuring visual consistency and quality across projects.
- Utilized Adobe Creative Suite to enhance photographs through color correction, retouching, and composition adjustments.
- Developed efficient workflows for image processing, reducing turnaround times while maintaining high-quality standards.
- Reviewed and approved final edits before publication, ensuring alignment with project specifications and client expectations.
Genius Technician
Apple
01.2016 - Current
- As a Genius, I would provide insightful advice and friendly, hands-on technical support to Apple customers. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, I offer solutions to quickly get users up and running again. I earn the trust of customers and peers alike as I offer guidance, knowledge and training.
- Diagnosed and resolved technical issues for customers, enhancing overall user experience.
- Provided support for hardware and software troubleshooting, ensuring efficient device performance.
- Trained new technicians on repair processes and customer interaction standards, promoting team cohesion.
- Collaborated with cross-functional teams to implement process improvements, increasing efficiency of service operations.
- Mentored junior technicians, fostering skill development and adherence to company policies.
Technical Specialist
Apple
01.2012 - 01.2016
- Maintained a profound knowledge and understanding of Apple product as well as third party products, assisting in informing customer how to use their newly purchased products. I educated customers on the use of their Apple products.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Collaborated with team members to achieve shared objectives in a fast-paced retail environment.
Intern
Sony Wonders Lab
01.2009 - 01.2010
- Seasonal intern that assist in computer maintenance, 2D animation, understanding of Sony products and how they work as well as educating the clients on there hardware. Installing networking lines to maintain connectivity on the network topology.
- Assisted in developing interactive prototypes for user testing to enhance product design.
- Maintained documentation of project progress, contributing to transparency and team communication.
Education
High School -
High School of Computers & Technology
01-2010
Skills
- MacOS
- Advanced camera skills
- Collaborative teamwork
- File organization
- Color correction expertise
- Photo retouching
- Photograph modification
- Adobe creative suite
- Photography experience
- Advanced photoshop proficiency
- Problem-solving
Certification
- ACMT
- ACiT
- A+
- Networking
- Cisco Cert -Pending
Timeline
Creative Producer of Photography
Totlagency
01.2024 - Current
Genius Technician
Apple
01.2016 - Current
Technical Specialist
Apple
01.2012 - 01.2016
Intern
Sony Wonders Lab
01.2009 - 01.2010
High School -
High School of Computers & Technology