Eugene Rutledge
Lititz,PA
Summary
Dynamic drywall installer with a proven track record of exceptional quality and customer satisfaction and self-employment for over 30 years.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2026
2026
years of professional experience
Work History
Drywaller
Self-employed
1225 Janet Drive, Mt. Joy, PA 17552
02.1990 - Current
- Installed drywall systems in residential and commercial settings, ensuring structural integrity and aesthetic quality.
- Managed project timelines effectively, coordinating with clients to meet deadlines and specifications.
- Mentored junior drywallers, providing training on techniques and safety protocols to enhance team performance.
- Implemented process improvements that increased efficiency in material usage and reduced waste significantly.
- Inspected finished work for adherence to building codes and client expectations, ensuring high-quality standards were met.
- Achieved timely project completion through efficient coordination with other construction professionals, such as electricians and plumbers.
- Maintained consistent quality of workmanship by adhering to building codes and industry standards for all projects.
- Contributed to a positive team environment by effectively communicating with supervisors, coworkers, and clients throughout each project phase.
- Increased client satisfaction rates by addressing any concerns or questions promptly during the job process.
- Streamlined project timelines through accurate estimation of materials needed for each job site.
- Enhanced client satisfaction with meticulous drywall installation for smooth and seamless results.
- Installed drywall for residential and commercial projects with consistent attention to quality and safety.
Sales Agent
Engle Business Equipment
Elizabethtown, PA
05.1988 - 02.1990
- Developed and maintained strong customer relationships to enhance loyalty and retention.
- Identified customer needs and recommended appropriate products to maximize sales opportunities.
- Conducted market research to inform sales strategies and promotional efforts effectively.
- Trained new sales staff on product knowledge and effective sales techniques, fostering a collaborative environment.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of cashregister and paper products or services to promote sales.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Manager in Charge
Clearview Lanes
Mount Joy, PA 17552
1980 - 1988
- Oversaw daily operations, ensuring smooth workflow and exceptional customer service.
- Developed and implemented staff training programs to enhance team performance and efficiency.
- Managed inventory levels, optimizing stock control procedures to minimize waste.
- Coordinated scheduling for staff, improving coverage during peak hours and special events.
- Analyzed customer feedback, driving improvements in service quality and guest satisfaction.
- Led strategic initiatives to increase revenue through promotional events and community engagement.
- Established operational protocols that streamlined processes and improved overall facility management.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
Education
High School Diploma -
Solanco
Quarryville, PA01-1972
Skills
- Measuring and cutting
- Power tool operation
- Hand tool proficiency
- Adaptable to change
- Drywall installation
- Project estimation
- Drywall patching
- Worksite organization
- Excellent work ethic
- Measuring skills
- Cutting techniques
- Worksite preparation
- Results-driven
- Team member development
- Attentive to detail
- Reliable and consistent
Timeline
Drywaller
Self-employed
02.1990 - Current
Sales Agent
Engle Business Equipment
05.1988 - 02.1990
Manager in Charge
Clearview Lanes
1980 - 1988
High School Diploma -
Solanco