Eugene Wilson
Greer,SC
Summary
Proven leader in sales and customer service, adept at strategic planning and business development. At Pure Beauty Farms, I spearheaded initiatives that significantly expanded market share and nurtured key client relationships, showcasing my expertise in sales leadership and territory growth. Achieved consistent high sales targets, demonstrating a blend of goal-setting prowess and product knowledge.
Overview
39
39
years of professional experience
Work History
Regional Sales Manager
Pure Beauty Farms
Greenville, SC
02.2013 - 05.2024
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Championed continuous improvement initiatives within the region''s operations by seeking feedback from clients, team members, and industry partners, driving enhancements where needed.
- Managed team of 3 regional sales representatives and consistently achieved high sales targets.
- Optimized inventory management processes by working closely with supply chain partners, reducing stock discrepancies while improving order fulfillment rates.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Executed successful promotional events and trade shows.
Store Manager
Dollar General Store
Travelers Rest, SC
06.2010 - 01.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Merchandising Associate
FHI
Charlotte, NC
04.2005 - 06.2010
- Improved product visibility by creating eye-catching merchandise displays.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Elevated brand image through adherence to corporate visual merchandising guidelines during floor sets and window installations.
- Reported potential conflicts or issues to maximize sales and reduce shrink.
Store Manager
Murphy's USA
Taylors, SC
03.2002 - 04.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Territory Sales Manager
Storelink Sales
Greenville, SC
02.1996 - 01.2002
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
Co-Manager
Winn Dixie Supermarket
Greenville, SC
03.1985 - 01.1996
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
Education
High School Diploma -
Blue Ridge High School
Greer, SC06.1987
Skills
- Sales Leadership
- Customer Service
- Strategic Planning
- Business development and planning
- Sales expertise
- Goal Setting
- Product Knowledge
- Territory Growth
Timeline
Regional Sales Manager
Pure Beauty Farms
02.2013 - 05.2024
Store Manager
Dollar General Store
06.2010 - 01.2013
Merchandising Associate
FHI
04.2005 - 06.2010
Store Manager
Murphy's USA
03.2002 - 04.2005
Territory Sales Manager
Storelink Sales
02.1996 - 01.2002
Co-Manager
Winn Dixie Supermarket
03.1985 - 01.1996
High School Diploma -
Blue Ridge High School