Eugenia Alpatseva
Summary
Dynamic Business Development Manager with 18+ years of experience driving revenue growth and fostering partnerships across sectors, including 3+ years in IT. Expertise in identifying market opportunities and delivering customized solutions to enhance client satisfaction and retention. Proven track record of increasing business development and profitability through strategic relationship building. Seeking a Head of Business Development role to leverage expertise and contribute to an innovative and successful organization.
Overview
19
19
years of professional experience
2
2
Certification
Work History
Business Development Manager
Self Employed
02.2024 - Current
Executive Head of Business Development
Genesys Systems LLC/VL Ltd
11.2020 - 11.2023
- Company Overview: IT Solutions & IT Consulting
- Developed and executed a business strategy, enhancing overall revenue and expanding the client base
- Identified and pursued new growth opportunities, establishing long-term partnerships that strengthened market presence and drove revenue
- Diversified revenue streams through the introduction of new services
- Created lead generation materials and outreach strategies, improving conversion rates through targeted engagement
- Led negotiations at all levels, successfully closing deals that significantly contributed to business growth
- Developed and maintained strong relationships with clients, ensuring satisfaction and loyalty while fostering opportunities for cross-selling and upselling
- Coordinated the sales and marketing department, streamlining processes and fostering cross-departmental collaboration to ensure alignment on business goals
- Managed key accounts, enhancing client retention and driving growth in contract values through personalized solutions
- Optimized strategic processes, resulting in substantial enhancements in overall business performance
- Established systems for gathering client feedback, driving continuous improvement in service delivery and satisfaction
- Provided mentorship and guidance to sales and marketing team members, enhancing their capabilities and performance
- Developed pricing models that maximized customer value while meeting revenue targets
- Prepared analytical reports and assessed key performance metrics, implementing improvements that enhanced operational efficiency and supported strategic decision-making
- Managed accounts receivable effectively, optimizing cash flow and eliminating cash flow gaps
- IT Solutions & IT Consulting
Deputy Director of Operations
Genesis Systems LLP/Vil ltd
Minsk
09.2020 - 10.2023
- Company Overview: IT Solutions & IT Consulting
- Business Process Optimization: Analyzed and refined business processes, resulting in increased profitability and reduced manual task time through effective automation strategies
- Cross-Departmental Collaboration: Improved interdepartmental collaboration, which led to higher productivity and a positive work environment by implementing effective communication and conflict management practices
- Project and Resource Management: Led project management initiatives to meet deadlines and objectives while effectively controlling expenses and managing resources in alignment with organizational goals
- IT Solutions Implementation: Spearheaded the automation of reporting processes and the implementation of customized CRM systems, significantly increasing efficiency and accuracy in operations
- Financial Planning and Analysis: Participated in budget planning and monitored execution, enhancing financial stability and transparency through rigorous expense management and new reporting formats
- Employee Development Programs: Established a structured employee development program, fostering engagement and professional growth, which contributed to a more skilled workforce
- Performance Monitoring: Prepared comprehensive reports and analyzed key performance indicators to support informed decision-making and continuous improvement across operations
- IT Solutions & IT Consulting
Financial and Business Development Manager
FardCity LLC
Minsk
02.2012 - 10.2020
- Company Overview: Commercial Real Estate Development & Management
- Led managerial accounting, enhancing financial reporting transparency, accelerating and optimizing decision-making processes for senior management
- Optimized cash flow management strategies, resulting in improved financial stability and business resilience
- Developed and implemented innovative reporting formats and automated processes, increasing efficiency and accuracy in financial reporting
- Planned and monitored financial activities, ensuring alignment with organizational goals through effective budgeting and execution
- Cultivated and maintained strategic relationships with investors, strengthening trust and fostering long-term partnerships, which drove significant business growth
- Conducted market and competitor analysis, identifying growth opportunities that informed tailored business strategies and pricing models
- Executed targeted business development strategies, enhancing market positioning and client satisfaction through customized proposals and unique selling propositions
- Negotiated strategic partnerships, aligning business objectives to achieve mutual benefits and enhance overall company performance
- Commercial Real Estate Development & Management
Leasing & Sales Manager/Financial manager
Сentriomport LLC
Minsk
09.2005 - 09.2011
- Company Overview: Leasing & Investments
- Strategic Development: Actively participated in strategic sessions to refine marketing and sales strategies, enhancing alignment with market trends and customer needs
- Customized Leasing Solutions: Developed and presented tailored leasing proposals that significantly improved proposal relevance and client satisfaction, leading to higher deal closure rates
- Client Relationship Management: Built and maintained long-term relationships with clients, resulting in enhanced loyalty and a growing client base through referrals and positive feedback
- Market Analysis: Conducted comprehensive analyses of market trends and competitor activities, identifying key growth opportunities and refining the unique selling proposition (USP) to strengthen competitive positioning
- Lifecycle Management of Leasing Deals: Managed the complete lifecycle of leasing deals, from negotiations to closure, streamlining processes that contributed to increased client retention and repeat business
- Financial Oversight and Cash Flow Management: Oversaw invoicing and effectively managed accounts receivable, optimizing cash flow and minimizing cash gaps
- This ensured financial stability and uninterrupted business operations
- Reporting and Forecasting: Implemented robust reporting systems for sales, budgeting, and financial forecasting, generating critical financial and sales reports that facilitated informed decision-making
- Leadership in Absence of CEO: Successfully performed CEO duties during their absence, ensuring operational integrity and continuity of business performance while fostering a positive work environment
- Leasing & Investments
Education
DIPLOMA - Management and Economics
Belarusian State Economic University
Minsk, Belarus06.2021
DIPLOMA - International Economic Relations
Minsk Innovation University
Minsk, Belarus06.2004
Skills
- Business Development
- Communication skills
- Business Analysis
- Active Listening
- Negotiation and Persuasion skills
- Trust Building
- Effective Decision-Making
- Business Acumen
- Business Development Strategy
- Client Relationship Management
- Strategic Partnership Management
- Sales Management
- Interdepartmental Collaboration
- Inspiring and Leading Teams
- Market Analysis and Competitive Intelligence
Certification
IT SaleSolution Manager, IT Academy SKademy, 12/2022
Digital marketer, Digital marketing School EDUGusarov, 12/2023
Languages
Russian
First Language
English
Advanced (C1)
C1
Italian
Intermediate (B1)
B1
Timeline
Business Development Manager
Self Employed
02.2024 - Current
Executive Head of Business Development
Genesys Systems LLC/VL Ltd
11.2020 - 11.2023
Deputy Director of Operations
Genesis Systems LLP/Vil ltd
09.2020 - 10.2023
Financial and Business Development Manager
FardCity LLC
02.2012 - 10.2020
Leasing & Sales Manager/Financial manager
Сentriomport LLC
09.2005 - 09.2011
DIPLOMA - Management and Economics
Belarusian State Economic University
DIPLOMA - International Economic Relations
Minsk Innovation University
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