Eugenia Vudures
Owosso,MI
Summary
Fifteen years in the service industry devoted to learning and strengthening skill sets such as interpersonal communication, Management, and restaurant financial knowledge. I find great enjoyment and success working in fast pace environments that challenge me to think critically and under pressure.
Overview
7
7
years of professional experience
Work History
Manager
Outback Steakhouse
Flint, MI
04.2022 - Current
- Assist in the hiring, onboarding, training, and evaluation of employees.
- Managing front of house scheduling and labor.
- Assisting in morning prep, truck orders, and catering.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Coach team members to help and improve customer service and up-selling techniques.
- Oversaw food preparation, production and presentation according to quality standards.
- Updating information boards for front and back of house staff and keeping good communication about present and future changes within the restaurant.
- Getting familiar with PnL reports and payroll.
Manager/Lead Server
Union Station Smokehouse
Durand, MI
06.2020 - 04.2022
- Managed and trained front of house employees.
- Weekly LBW inventory and orders
- Created drink and food menus for the restaurant.
- Worked closely with MDHHS to create and open a food truck for daily use.
- Assisted in designing a new bar area to fit restaurant needs and health code.
- Helped and assisted with catering events when needed.
Manager
Rivals Taphouse and grille
Corunna , MI
12.2017 - 04.2020
- Beer, wine, and liquor inventory and ordering
- Assist in meeting cost of goods percentages
- Hiring process
- Directed and trained employees
- Online advertisement
- Daily/weekly food and drink specials
- Aid with event organizing
- Handle guest complaints
- POSi management and updating
Education
Early Childhood Education
Charles Stewart Mott Community College
Flint, MISkills
- Microsoft and excel knowledge
- ServSafe certified
- Aloha, Toast, and harbor touch POSI knowledge
- Creative and inventive
- Menu development
- Adaptable
- Proactive Problem Solving
- exceed under pressure
Timeline
Manager
Outback Steakhouse
04.2022 - Current
Manager/Lead Server
Union Station Smokehouse
06.2020 - 04.2022
Manager
Rivals Taphouse and grille
12.2017 - 04.2020
Early Childhood Education
Charles Stewart Mott Community College
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