Summary
Overview
Work History
Education
Skills
Timeline
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EUGENIA MARIA FRIAS

Fair Lawn,NJ

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and financial accuracy at Falconbridge Dominicana. Skilled in negotiation and interdepartmental collaboration, I excel in marketing strategy development and customer relationship management, driving results and fostering professional growth.

Overview

26
26
years of professional experience

Work History

MERCHANT

Self-employeed
02.2000 - 01.2023
  • Mentored junior team members, fostering a culture of continuous improvement and professional growth within the organization.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Performed regular competitor analysis to stay informed about industry trends and adjust strategies accordingly.
  • Utilized excellent communication skills to resolve customer complaints promptly and professionally.

Accountant

Falconbridge Dominicana
01.1997 - 09.2000
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Education

ACCOUNTING -

UCATECI UNIVERSITY
LA VEGA, DOMINICAN REPUBLIC
05.2006

High School Diploma -

LICEO PLAN DE REFORMA
BONAO, DOMINICAN REPUBLIC
06.1978

Skills

  • Pricing strategy
  • Negotiation expertise
  • Brand Awareness
  • Marketing techniques
  • Customer Relationship
  • Customer Service
  • Interdepartmental Collaboration
  • Relationship Building
  • Customer Order Management
  • Marketing Strategy Development

Timeline

MERCHANT

Self-employeed
02.2000 - 01.2023

Accountant

Falconbridge Dominicana
01.1997 - 09.2000

ACCOUNTING -

UCATECI UNIVERSITY

High School Diploma -

LICEO PLAN DE REFORMA

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EUGENIA MARIA FRIAS