Dedicated gym receptionist with a strong focus on customer service, relationship building, and problem-solving. Committed to enhancing member experiences and maintaining a welcoming atmosphere.
Work History
Gym Receptionist
2 Months
Cici Palestra Arese | 06.2024 - 08.2024
Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
Assisted in resolving member issues promptly, fostering positive relationships and retention.
Enhanced gym member experience by providing exceptional customer service at the front desk.
Improved gym atmosphere with thorough cleaning and maintenance of reception area.
Gym Receptionist
2 Months
Cici Palestra Arese | 06.2023 - 08.2023
Greeted and assisted members upon arrival, ensuring a welcoming environment.
Managed membership inquiries, providing accurate information on services and promotions.
Operated front desk system for member check-ins, maintaining efficient workflow.
Coordinated scheduling for fitness classes, optimizing resource allocation and attendance.
Maintained cleanliness and organization of reception area, enhancing member experience.
Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
Recorded equipment, facility and janitorial issues to facilitate maintenance.
Education
BBA - Sociology
University of Toronto | Mississauga | 04-2030
High School Diploma
International School of Milan | Milan Italy | 05-2025