Gianna Ellis
Castro Valley,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration
Overview
5
5
years of professional experience
Work History
Gym Receptionist
D's Fitness
03.2024 - Current
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Teacher's Assistant
California State University East Bay
08.2023 - 12.2023
- Graded assignments and reported individual progress to teacher.
Barista
Starbucks
08.2019 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Volunteer
CSU Florence Center
01.2023 - 05.2023
- Taught a weekly lesson on American language and culture
- Assisted with Classroom management
- Supported engaging, fun, and smooth-running classes
- Used strong communication skills to convey information to others.
- Created lesson plans and slideshows
Bartender
The Dirty Bird
04.2022 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Youth Development Professional
Boys And Girls Club Of America
08.2022 - 12.2022
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
Education
Master of Arts - Museum Studies
University of San Francisco
San Francisco, CA08.2025
Bachelor of Arts - Art History
California State University - East Bay
Hayward, CA05.2024
No Degree - Art History
Chabot College
Hayward, CA07.2022
Skills
- Administrative tasks
- Small Group Supervision
- Classroom Supervision
- Group and individual instruction
- Grading assignments
- Highly reliable
- Positive Attitude
- Calm and Patient Demeanor
- Effective Communication
- Computer Skills
- Collaborative Teamwork
- Relationship Building
- Complex Problem-Solving
Additional Information
Bay Area Undergraduate Art History Symposium
April 2024, San Francisco
Timeline
Gym Receptionist
D's Fitness
03.2024 - Current
Teacher's Assistant
California State University East Bay
08.2023 - 12.2023
Volunteer
CSU Florence Center
01.2023 - 05.2023
Youth Development Professional
Boys And Girls Club Of America
08.2022 - 12.2022
Bartender
The Dirty Bird
04.2022 - 01.2023
Barista
Starbucks
08.2019 - 08.2023
Master of Arts - Museum Studies
University of San Francisco
Bachelor of Arts - Art History
California State University - East Bay
No Degree - Art History
Chabot College
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