Eugenio Fabian Capelo
Millbrae,CA
Summary
Resourceful Assistant General Manager with relevant experience in retail and hospitality industries. Skilled in areas such as staff management, customer service, and operational efficiency. Known for employing strategic planning to optimize workflow, increase productivity, and improve overall business performance. Strong leadership skills have led to success in team development and motivation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant GM
Alliance Auto Sales
Doral, FL
01.2017 - 06.2019
- Developing sales strategies.
- Monitoring the accounting department.
- Reviewed customer complaints and took corrective actions when needed.
- Provided guidance on resolving customer issues promptly and professionally.
- Created budget plans for each department and monitored expenditures.
Driver, Warehouse Orders
KCD Trucking Corp
Queens, NY
02.2010 - 12.2016
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
- Ensured cargo was secured properly in accordance with company policy and DOT regulations.
- Manager of Parts Department.
- Responsible for managing hazardous waste.
Education
B. Psychology
Queens College
Long Island, NY01-2012
GED -
Long Island City High School
Long Island City, NY07-2009
Skills
- Human Resources
- Operations Oversight
- Customer Relations
- Budget Development
- Marketing campaigns
- Business Development
- Team leadership strength
- Sales Forecasting
- Budgeting and cost control
- Inside and outside sales
- Customer Complaint Resolution
- Guest Services
- Cash Management
- Positive and professional
- Excellent customer service skills
Certification
- CDL Class A
- PP Lic.
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant GM
Alliance Auto Sales
01.2017 - 06.2019
Driver, Warehouse Orders
KCD Trucking Corp
02.2010 - 12.2016
B. Psychology
Queens College
GED -
Long Island City High School
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