Provided exceptional customer service to residents by promptly addressing inquiries, concerns, and requests
Managed front desk operations including greeting visitors, receiving packages, and coordinating deliveries
Maintained a high level of security by monitoring access control systems and ensuring only authorized individuals entered the premises
Coordinated maintenance and repair services for residents' units, ensuring timely resolution of issues
Implemented an efficient system for managing resident keys and access cards, reducing the risk of unauthorized entry
Assisted in handling emergency situations by following established protocols and contacting appropriate authorities when necessary
Collaborated with property management team to enforce building policies and regulations to maintain a safe living environment for all residents
Ensured cleanliness of common areas such as lobbies, hallways, elevators through regular inspections
Responded promptly to noise complaints or disturbances reported by residents
Facilitated move-ins and move-outs by coordinating logistics with moving companies
Served as a point of contact between residents and property management regarding lease agreements or rent payments
Performed administrative tasks such as answering phone calls, sorting mail/packages
Collaborated with security personnel to monitor surveillance cameras/systems
Court Clerk
22nd Judicial Circuit Court of Missouri
St. Louis, MO
06.2023 - Current
Maintained accurate and up-to-date records of court proceedings, including case files, motions, and judgments
Performed administrative tasks such as answering phone calls, responding to inquiries, and filing legal documents
Collaborated with other court staff to ensure smooth operation of daily activities
Reviewed legal documents for completeness and accuracy before processing them for court proceedings
Provided support during trials by recording minutes, documenting witness testimonies, and marking exhibits as evidence
Responded to public inquiries regarding case status updates or general procedural questions about the court system
Ensured proper maintenance of courtroom equipment such as audio/video systems, projectors, and transcription devices
Collaborated with IT department to implement electronic filing systems for efficient document management
Participated in training programs to stay updated on changes in laws or regulations affecting court procedures
Collaborated with court reporters to obtain accurate transcripts of court proceedings for record-keeping purposes
Performed data entry tasks to update case information in electronic databases or case management systems
DISPATCHER, RESERVATIONIST AND CHAUFFEUR
CORPORATE TRANSPORTATION
05.2022 - 03.2023
Keep track of drivers to make sure that they are at their destinations on time, make their pick up and drop in a timely manner. I have several emails and phones that I answer and make sure I enter reservations and cancellations and notify drivers in a timely manner. When needed I am a chauffeur. I transport customers to and from there destinations.
DISPATCHER, CHAUFFEUR AND D.O.T. COMPLIANCE CLERK
GEM TRANSPORTATION
Hazelwood, MO
04.2010 - 05.2017
I transport customers to and from there destinations. As a clerk I have excellent administrative skills, including computer skills and understanding the compliance policies related to this industry. (I make sure drivers stay in the boundaries of the Law with hours, out of town issues)