Eulalia Cremar
Albuquerque
Summary
Dynamic office manager skilled in effective communication and team supervision. Demonstrated success in managing daily operations, implementing efficient office procedures, and achieving production goals. Committed to fostering a compliant and organized environment that enhances patient experiences.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Office Manager
Family Smiles Dental
Albuquerque
11.2024 - Current
- Managed daily office operations and ensured smooth workflow for dental practice.
- Coordinated patient scheduling and maintained appointment calendars effectively.
- Implemented office procedures to enhance efficiency in administrative tasks.
- Trained new staff on office protocols and customer service standards.
- Assisted in billing and insurance verification for patient accounts.
- Communicated effectively with patients to address inquiries and concerns promptly.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Hit daily and monthly office production goals
- Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
- Ensured compliance with HIPAA regulations while handling confidential patient information.
Treatment Coordinator
Haltom Orthodontics
Albuquerque
2023 - 2024
- Managed patient appointments and coordinated schedules for orthodontic treatments.
- Educated patients on treatment options and care instructions during consultations.
- Collaborated with orthodontists to develop personalized treatment plans for patients.
Office Manager
Smilepoint Dental
Albuquerque
03.2022 - 12.2022
- Maintained patient records using dental practice management software.
- Communicated with patients regarding treatment plans and billing inquiries.
- Coordinated inventory management for dental supplies and equipment.
- Resolved customer complaints in a timely manner by investigating issues thoroughly.
- Prepared monthly reports summarizing activity within the dental practice for review by senior management.
- Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
Assistant Manager
Rudd Orthodontics
Rio Rancho
09.2019 - 03.2022
- Facilitated communication between patients and orthodontists for treatment plans.
- Supported financial operations by handling billing inquiries and insurance claims processing.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Dental Assistant
Family Smiles Dental
Albuquerque
2018 - 2019
- Assisted dentists in various procedures and patient care activities.
- Prepared examination rooms and sterilized dental instruments for use.
- Educated patients on oral hygiene practices and post-treatment care.
- Operated dental equipment, ensuring functionality and safety standards.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
Education
Dental Assisting -
Pima Medical Institute
Albuquerque, NM04-2018
Skills
- Office management
- Scheduling coordination
- Patient account management
- HIPAA compliance
- Staff training
- Customer relationship management
- Inventory control
- Team leadership
- Time management
- Effective communication
- Workflow optimization
- Administrative oversight
- Team supervision
- Billing
Certification
Dental Assisting
Timeline
Office Manager
Family Smiles Dental
11.2024 - Current
Office Manager
Smilepoint Dental
03.2022 - 12.2022
Assistant Manager
Rudd Orthodontics
09.2019 - 03.2022
Treatment Coordinator
Haltom Orthodontics
2023 - 2024
Dental Assistant
Family Smiles Dental
2018 - 2019
Dental Assisting -
Pima Medical Institute