Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Euler Villa

Skyview Rehabilitation and Healthcare
Pawling,NY
2
Languages
18
years of professional experience

Dynamic Director of Food Service with a proven track record at Skyview Rehabilitation and Healthcare, enhancing resident satisfaction through innovative menu development and effective staff training. Expert in food safety management and team leadership, successfully reducing waste by 20% while fostering a collaborative work environment. Committed to excellence in culinary operations and customer service.

Diligent Desired Position with strong background in managing food service operations. Successfully led teams to improve customer satisfaction and streamline workflow. Demonstrated leadership and problem-solving skills in high-paced environments.

Professional with strong background in food service management. Skilled in optimizing operations, enhancing customer satisfaction, and maintaining high standards of quality and safety. Strong focus on team collaboration and adaptability to changing needs. Proven ability to lead teams, manage inventory, and ensure efficient service delivery. Reliable and results-driven with passion for achieving organizational goals.

Work History

Director of Food Service

2 Years 3 Months
Skyview Rehabilitation and Healthcare | 05.2024 - Current
  • Oversaw daily food service operations to ensure compliance with health and safety standards.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Trained and mentored staff on food preparation techniques and customer service excellence.
  • Developed menus in collaboration with dietitians to meet resident dietary needs and preferences.
  • Coordinated special events, enhancing resident engagement through themed dining experiences.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.

Director of Food Service

4 Years 11 Months
Salem Hills Nursing and Rehabilitation | 06.2019 - 05.2024
  • Conducted regular performance evaluations, fostering a culture of continuous improvement among team members.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
  • Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
  • Maintained a high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
  • Improved food quality and presentation, working closely with culinary team to refine recipes and plating techniques.

Director of Food Service

6 Years 4 Months
Waterview Hills Nursing and Rehabilitation | 01.2013 - 05.2019
  • Supervised daily food service operations to ensure compliance with health and safety regulations.
  • Trained staff on food handling procedures and customer service standards.
  • Managed inventory levels, reducing waste through efficient stock rotation practices.
  • Developed menus in collaboration with dietitians to meet resident dietary needs.
  • Reviewed and approved employee schedules and timesheets.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Managed budgetary constraints effectively, allocating funds appropriately across various departments based on prioritized needs assessment.
  • Coordinated special events and activities, enhancing resident engagement through themed meals.
  • Conducted regular inspections of kitchen facilities to uphold cleanliness and organization standards.
  • Collaborated with nursing staff to address dietary concerns and optimize meal delivery processes.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.

Lead Cook

1 Year 8 Months
Primos Cafe | 05.2011 - 01.2013
  • Supervised kitchen staff to ensure efficient meal preparation and presentation.
  • Developed and implemented new menu items based on seasonal ingredients and customer feedback.
  • Maintained food safety standards and compliance with health regulations during food handling processes.
  • Trained new team members on cooking techniques, equipment use, and kitchen protocols.
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Took over line positions in event of emergency.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.

Head Cook

2 Years 2 Months
Cousin's Woodfire Pizza Cafe | 02.2009 - 04.2011
  • Supervised kitchen operations to ensure food quality and safety standards were consistently met.
  • Developed and implemented new menu items based on seasonal ingredients and customer feedback.
  • Trained and mentored kitchen staff on food preparation techniques and equipment usage.
  • Streamlined inventory management processes, reducing waste and improving cost efficiency.
  • Collaborated with front-of-house staff to enhance customer service experience during peak hours.
  • Monitored food preparation processes to ensure adherence to health regulations and best practices.
  • Placed orders to restock items before supplies ran out.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Education

Associate of Science - Nursing Science

Dutchess Community College | Poughkeepsie, NY

High School Diploma

Colegio Nacional Chordeleg | Chordeleg Ecuador | 06-2002

Skills

Customer service
Food storage
Staff leadership
Staff supervision
Team development
Production records
Health inspections
Special events planning
Fine-dining expertise
Kitchen operations management
Food safety management
Scheduling staff
Monitoring food preparation
Collaboration and teamwork

Accomplishments

Awarded Employee of the month 4 times by Resident council members

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Director of Food Service

Skyview Rehabilitation and Healthcare
05.2024 - CurrentRead More

Director of Food Service

Salem Hills Nursing and Rehabilitation
06.2019 - 05.2024Read More

Director of Food Service

Waterview Hills Nursing and Rehabilitation
01.2013 - 05.2019Read More

Lead Cook

Primos Cafe
05.2011 - 01.2013Read More

Head Cook

Cousin's Woodfire Pizza Cafe
02.2009 - 04.2011Read More

Dutchess Community College

Associate of Science from Nursing Science
Read More

Colegio Nacional Chordeleg

High School Diploma
Read More
Euler Villa