EULONDA RUSHING
Concord,NC
Summary
Experienced Business Execution Consultant specializing in risk management and process improvement. Proven track record in streamlining operations and enhancing regulatory compliance. Strong collaborator with a focus on driving organizational development and successful training programs. Committed to advancing team performance through effective change management.
Overview
10
10
years of professional experience
Work History
Business Execution Consultant
Wells Fargo
09.2022 - Current
- Streamlined processes by implementing efficient practices, improving operational workflows.
- Coordinated customer tax regulatory changes, ensuring compliance with local, state, and federal agencies.
- Enhanced regulatory procedures, supporting effective risk management strategies.
- Identified risks and controls, collaborating closely with control management to strengthen compliance.
Control Management Specialist
Wells Fargo
02.2022 - 09.2022
- Analyzed operational processes to enhance efficiency and streamline workflows.
- Led biweekly checkpoints to drive identified issues through sustainability by successfully passing validation.
- Supported cross-functional partners by engaging through feedback and assessments.
- Led professional development initiatives, including comprehensive training programs, to boost team performance.
Control Analyst (Control Management Associate)
Wells Fargo
06.2021 - 02.2022
- Conducted risk and control analyses by growing knowledge of risk programs to advance overall risk management objectives.
- Created reports and presentations for senior management, providing insights into current operational performance, trends, and variances.
- Developed and maintained documentation for internal controls and procedures.
- Collaborated with cross-functional teams to improve compliance processes.
Personal Banker
Wells Fargo
07.2017 - 06.2021
- Complied with policies and procedures along with all applicable state and federal banking regulations.
- Managed and oversaw finances in client accounts to identify existing and prospective financial needs.
- Resolved customer concerns by properly addressing issues through research and follow-up.
- Communicated vision to lead team members and direct reports.
Customer Service and Sales Representative
Wells Fargo
12.2016 - 07.2017
- Implemented report method for updates on referral statuses.
- Led morning huddles to clarify objectives, strategies, and promote company culture.
- Drafted proposal to introduce ideas in reshaping an organization and enhancing business procedures.
- Managed customer records according to company, federal, and government retention policies.
Teller
Wells Fargo
07.2015 - 12.2016
- Processed transactions within established guidelines while maintaining a cash drawer.
- Engaged customers to assess their financial services by recommending and cross-selling products and services.
- Recommended and cross-sell products and services resulting to top teller in the Central District.
- Provided excellent customer service with the ability to stay positive.
Education
MBA -
Wake Forest University
Charlotte, NC01.2017
Bachelor of Arts - Human Relations and Women and Gender Studies
University of Oklahoma
Norman, OK01.2011
Skills
- Regulatory Compliance Analysis
- Training Program Development
- Change Management
- Risk Assessment and Mitigation
VETERAN
- United States Army
- Served as an Administrative Assistant
- Honorable Discharge
- August 2002 - August 2005
References
References available upon request.
Timeline
Business Execution Consultant
Wells Fargo
09.2022 - Current
Control Management Specialist
Wells Fargo
02.2022 - 09.2022
Control Analyst (Control Management Associate)
Wells Fargo
06.2021 - 02.2022
Personal Banker
Wells Fargo
07.2017 - 06.2021
Customer Service and Sales Representative
Wells Fargo
12.2016 - 07.2017
Teller
Wells Fargo
07.2015 - 12.2016
MBA -
Wake Forest University
Bachelor of Arts - Human Relations and Women and Gender Studies
University of Oklahoma
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