Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eunekia Gresham

Montgomery,AL

Summary

Accomplished transportation and customer service professional with experience at Wind Creek Montgomery. Strong critical thinking and attention to detail, ensuring efficient operations and high guest satisfaction. Proven ability to maintain compliance and safety standards while improving service quality, contributing to a 95% customer satisfaction rate. Excellent communication and teamwork skills, with a commitment to delivering exceptional guest experiences.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Spark Driver

Independent Contractor
10.2023 - Current
  • Used a personal vehicle to pick up and deliver groceries, prescriptions, and general merchandise from Walmart and participating retailers
  • Independently selected delivery offers and managed a flexible work schedule through the Spark Driver app
  • Delivered pre-shopped customer orders and completed in-store shopping when required
  • Ensured accurate order handling, on-time deliveries, and high-quality customer service
  • Followed app-based navigation and delivery instructions to optimize routes and improve efficiency
  • Maintained compliance with safety regulations, vehicle standards, and delivery requirements
  • Earned compensation for completed deliveries and eligible wait time
  • Maintained a high customer rating through clear communication, professionalism, and attention to detail
  • Followed food safety and proper handling guidelines to ensure quality and freshness of items

Gaming Floor Supervisor

Wind Creek Montgomery
06.2008 - Current

The Gaming Supervisor supervises the daily operation of a shift including Gaming Attendants, Game Dispatchers and Technicians. Assist guests in every way possible in order to ensure the highest level of guest satisfaction.


UPS Personal Vehicle Driver (Seasonal )

United Parcel Service, UPS
10.2023 - 01.2024
  • Delivered packages using a personal vehicle after picking up shipments from designated UPS facilities
  • Provided excellent customer service during deliveries, including obtaining signatures and maintaining accurate delivery records
  • Handled packages with care while following UPS safety, operational, and handling standards
  • Maintained professionalism and reliability while representing UPS during customer interactions

UPS Personal Vehicle Driver (Seasonal / Contract)

United Postal Service, UPS
10.2022 - 01.2023
  • Delivered packages using a personal vehicle after picking up shipments from designated UPS facilities
  • Provided excellent customer service during deliveries, including obtaining signatures and maintaining accurate delivery records
  • Handled packages with care while following UPS safety, operational, and handling standards
  • Maintained professionalism and reliability while representing UPS during customer interactions

U.S Census Bureau

U.S Department of Commerce Bureau of Census
06.2021 - 11.2021
  • Verified and updated household addresses within assigned areas, including identifying unlisted housing units to ensure complete coverage.
  • Conducted in-person household interviews to collect demographic data using official Census Bureau questionnaires, maintaining professionalism and explaining the importance of the census process.
  • Recorded and submitted accurate data in a timely manner, ensuring confidentiality and data integrity.
  • Used personal vehicle to travel to assigned areas for address verification and interviews, managing time and route efficiency.
  • Completed initial training (3–5 days) and ongoing refresher courses to stay current on procedures, technology, and best practices for field data collection.

Education

High School Diploma -

Central High School
Hayneville, AL
05-2002

Skills

  • Communication Skills
  • Customer Service
  • Attention to Detail
  • Critical Thinking
  • Transportation
  • Teamwork
  • Navigation Skills

Certification

Blood-Borne pathogen Certifications

Blood-Borne pathogen Certifications

HIPPA Training

Chemotherapy Hazardous Certifications

Biohazard training

DOT Hazmat Training

DOT Training

Timeline

Spark Driver

Independent Contractor
10.2023 - Current

UPS Personal Vehicle Driver (Seasonal )

United Parcel Service, UPS
10.2023 - 01.2024

UPS Personal Vehicle Driver (Seasonal / Contract)

United Postal Service, UPS
10.2022 - 01.2023

U.S Census Bureau

U.S Department of Commerce Bureau of Census
06.2021 - 11.2021

Gaming Floor Supervisor

Wind Creek Montgomery
06.2008 - Current

High School Diploma -

Central High School