Eunice Fuentes
Katy,TX
Summary
I consider myself a dynamic and goal-oriented professional with a proven track record at HEB Grocery Store, excelling in customer engagement and order accuracy. Demonstrating expertise in mobile app proficiency and exceptional customer service, ensuring safety and efficiency. Skilled in multitasking and flexibility, significantly enhancing shopping experience and operational excellence.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
HEB Grocery Store
01.2024 - Current
- Engaged with customers through phone calls and online chat to discuss order details.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Prepared customer orders for pick-up by organizing them appropriately.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Grocery Bagger
HEB Grocery Store
01.2024 - Current
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Pleasantly greeted customers and provided prompt and courteous service.
- Removed trash, swept, and mopped floors for professional appearance.
- Ensured proper handling of fragile items to minimize breakages and complaints.
Education
High School Diploma -
Morton Ranch High School
Katy, TX05-2026
Skills
- Speed and efficiency
- Safety awareness
- Mobile app proficiency
- Initiative-taking
- Goal-oriented mindset
- Brand representation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Curbside Shopper
HEB Grocery Store
01.2024 - Current
Grocery Bagger
HEB Grocery Store
01.2024 - Current
High School Diploma -
Morton Ranch High School
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