Eunice Grayson
Lehigh Acres
Summary
Highly organized, self-motivated and determined with over10 years’ experience in the field of Customer Service encompassing various industries. Seeking to land the position in your respected organization where I can contribute my administrative abilities and interpersonal skills to help your company in any capacity that I am needed.
Medical coding professional with extensive experience in accurately coding patient records and ensuring compliance with healthcare regulations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in utilizing coding software and maintaining detailed documentation, with reputation for reliability and precision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Spine and Physical Therapy Coder
Orthopedic Specialists of SW FL
12.2017 - Current
- Coding services while meeting daily production and quality goals
- Analyzes provider documentation to assure the appropriate Evaluation & Management (E & M) levels are assigned using the correct CPT code.
- Performs all duties according to established safety procedures.
- Audit activities including review of medical chart coding
- Appropriately uses coding principles to code to the highest specificity while complying with CMS regulations and company goals and policies
- Detailed knowledge of medical coding, procedures, and documentation requirements
- Highly effective written and verbal communication skills
- Ability to provide guidance and training to staff
- Ability to analyze and solve problems
- Knowledge of 3M, Doctor.com, SRS
Internship
HCCS Coding
08.2017 - 12.2017
Communications Coordinator
Orthopedic Specialists of SW FL
07.2015 - 12.2017
- Distribute incoming faxes and mail
- Balance front desk reconciliation sheets and petty cash
- Deposit checks
- Help with Medical Records
Front Desk Coordinator
Neurology Specialists
11.2013 - 07.2015
- Answering multiple phone lines
- Checking in/out patients
- Greeting customers
- Collecting Copay, deductibles
- Insurance verification
- Referrals
- Scheduling appointments
- Medical Records
- Confirming appointments
- Knowledge of eClinical Works
PBX- Switch Board
Lee Memorial Health System
08.2013 - 11.2013
- Answering and directing customers calls
- Overhead paging doctors, codes
Education
Associates of Science - Health Information Technology
Florida Southwestern State College
Fort Myers, Florida12.2017
Associates of Arts - Nursing
Miami Dade College
Miami, Florida05.2012
Skills
- Proficient in Microsoft Office
- Experienced with Intuit QuickBooks
- Attention to detail
- Excellent communication skills
- Outstanding customer service
- Commendable problem-solving skills
- Impressive critical thinking skills
- Excellent record-taking capabilities
- Good decision-making skills
- Medical Terminology
- Bilingual in English/Spanish
- Medical terminology
- HIPAA compliance
- HCPCS coding
- Medical billing
- Regulatory guidelines
- Coding error resolution
Certification
- RHIT
- CPR/BLS from American Heart Association
- 2 years Coding at school setting
- 3M
- EPIC
- ModMed
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Spine and Physical Therapy Coder
Orthopedic Specialists of SW FL
12.2017 - Current
Internship
HCCS Coding
08.2017 - 12.2017
Communications Coordinator
Orthopedic Specialists of SW FL
07.2015 - 12.2017
Front Desk Coordinator
Neurology Specialists
11.2013 - 07.2015
PBX- Switch Board
Lee Memorial Health System
08.2013 - 11.2013
Associates of Arts - Nursing
Miami Dade College
Associates of Science - Health Information Technology
Florida Southwestern State College