Eunice Jin
Los Angeles,CA
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Abercrombie & Fitch
Los Angeles, CA
06.2024 - 01.2025
- Supported customer transactions by providing knowledgeable assistance to enhance overall shopping experience.
- Executed transaction processing with precision as a cashier, managing both cash and card payments.
- Streamlined merchandise restocking and organized store displays to improve customer experience and operational efficiency.
- Conducted in-depth analysis of customer preferences and offered strategic product suggestions to enhance buying experience.
- Assisted customers with product selection and inquiries, enhancing overall satisfaction.
- Maintained merchandise presentation standards to align with brand aesthetics.
- Monitored sales floor for safety compliance, ensuring a welcoming shopping environment.
- Conducted inventory management tasks, including stock replenishment and organization.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Election Poll Worker
Los Angeles County Registrar
Los Angeles, CA
11.2025 - 11.2025
- Assisted voters in navigating polling locations and understanding voting procedures.
- Verified voter information and helped ensure accurate records
- Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
- Monitored equipment functionality to ensure smooth electoral processes during elections.
- Organized and set up polling stations according to established guidelines and regulations.
- Worked with a team to support smooth and secure voting operations
- Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
Retail Assistant
Los Feliz Flea
Los Angeles, CA
08.2023 - 05.2024
- Managed vendor booths to facilitate efficient operations and enhance customer experience during market hours.
- Assisted customers with clothing purchases. Supported display setup to enhance product visibility. Processed customer transactions efficiently.
- Monitored operations for theft risks and established proactive security protocols.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Cashier
WaBa Grill
Los Angeles, CA
09.2022 - 01.2024
- Achieved seamless order processing and cash handling through proficient register operation. Enhanced customer satisfaction by ensuring accurate and timely transactions.
- Maintained a clean and organized store environment to enhance customer experience.
- Managed customer interactions to ensure efficient resolution of issues and enhance overall service experience.
- Assisted customers with menu selections and dietary inquiries.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Processed transactions efficiently using point-of-sale systems.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High school diploma -
John Marshall High School
California03.2026
Associate of Science - Business Administration And Management
Pasadena City College
Pasadena, CA05.2027
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Flexible schedule
- FLUENT IN KOREAN
- Display setup
- Phone etiquette
Accomplishments
- Member of Girl Scouts for 7 years as part of Troop 15075
- Personally sold over 2,000 Girl Scout cookies alone for 4 consecutive years, demonstrating strong sales, communication, and customer engagement skills
- Contributed to many troop projects and earned both the Bronze and Silver Awards
- Helped build public park bench with the troop as part of the Bronze Award community service project
- Designed and built a Little Free Library alone, and created a monthly book donation system for a senior home as part of of my Silver Award project
Certification
Food Handler Certification
Languages
English - Fluent
Korean - Fluent
Timeline
Election Poll Worker
Los Angeles County Registrar
11.2025 - 11.2025
Retail Sales Associate
Abercrombie & Fitch
06.2024 - 01.2025
Retail Assistant
Los Feliz Flea
08.2023 - 05.2024
Cashier
WaBa Grill
09.2022 - 01.2024
High school diploma -
John Marshall High School
Associate of Science - Business Administration And Management
Pasadena City College
Additional Information
- Leadership and Volunteer Experience
- Member of the Homeless outreach club at John Marshall High School (Fundraising, and helping the community)
- Girl Scouts of America (Since Kindergarten - Achieved Bronze and Silver Awards)
- Sold over 2000 cookies once a year, since I was 6 years old
- Developed strong leadership, teamwork, and customer engagement skills
- Pet care business (Rover) - Los Angeles, CA (2019-Present)
- Successfully built and managed a petsitting business with 100+ clients
- Provided pet care services, including feeding walking, training, and overnight stays
- Developed strong customer relationships, leading to repeat clients and referrals
- Maintained schedules, handled payments, and managed bookings through Rover's platform
- Ensured pet safety, comfort, train, and exercise while following client instructions