Eunice Kim
Little Neck,NY
Summary
Proven leader with extensive experience in managing operations and customer relations at Acupuncture & Physical Therapy. Excelled in team leadership and complex problem-solving, enhancing customer satisfaction and streamlining billing processes. Skilled in negotiation and conflict resolution, significantly improving team efficiency and service quality.
Overview
5
5
years of professional experience
Work History
Manager
Acupuncture & Physical Therapy
2023.05 - 2023.08
I was a manager and a receptionist making appointments for the elderly for car accidents or just health issues. I also did the billing and insurance companies.
English Teacher
Korean Company
2021.01 - 2022.06
Receptionist, Assistant
Baarn Rehab And Pain Clinic
2018.04 - 2018.09
I was a manager and a receptionist making appointments for the elderly for car accidents or just health issues. I also did the billing and insurance companies.
Education
Bachelor - Registered Nurse
St Pauls School of Nursing
Rego Park, NYBachelor of Arts - Interior Design
School of Visual Arts
New York, NY05.2026
Bachelor of Arts - Art
Queensborough Community College of The City University of New York
Oakland Gardens, NY09.2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Performance Management
- Marketing
- Budget Control
- Expense Tracking
- Customer Service
- Decision-Making
- Computer Skills
- Problem Resolution
- Team Development
- Work Planning and Prioritization
- Hiring and Training
- Customer Relationship Management
- Staff Training
- Scheduling and Coordinating
- Goal Setting
- Professional and Courteous
- Documentation And Reporting
- Negotiation and Conflict Resolution
- Good Judgment
- Process Improvement
- Schedule Management
- Project Planning
- Performance Tracking and Evaluation
- Shift Scheduling
- Idea Development and Brainstorming
- Budget Management
- Emergency Response
Accomplishments
Worked on an interior design for a courthouse in the Bronx so that the environment would encouarage offenders to make changes in their lives and not be there again and it became a book.
Additional Information
I enjoy to travel, learn new things, always up for a teaching moment, trying new foods and being in a environment where people are involed with each other.
Languages
Korean
Full Professional
English
Full Professional
Timeline
Manager
Acupuncture & Physical Therapy
2023.05 - 2023.08
English Teacher
Korean Company
2021.01 - 2022.06
Receptionist, Assistant
Baarn Rehab And Pain Clinic
2018.04 - 2018.09
Bachelor - Registered Nurse
St Pauls School of Nursing
Bachelor of Arts - Interior Design
School of Visual Arts
Bachelor of Arts - Art
Queensborough Community College of The City University of New York
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